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  #21 (permalink)  
Old 25-03-2008, 20:09
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Hello Chris,

To make this possible we will need to schedule tasks on server side and such addon tasks for specific accounts cannot be setup on shared hosting servers. If every customer demands similar backup utility on shared server then the server would crash just due to multiple backups running all the time.

What Martin recommended is very much possible on your Windows VPS or Windows Semi-Dedicated Server. Our windows team had designed specific policies and they don't allow scheduled tasks for individual accounts on shared servers.

You can open a ticket for our windows team and ask them to schedule GFS backup or xcopy or Rsync backup for your windows VPS / Windows Semi-Dedicated Server.
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  #22 (permalink)  
Old 26-03-2008, 05:24
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What Mr. Mark said is a fact that we cannot deny. It would not be practical to have rSync backups configured for the clients on the shared server.

@Chris,
We can setup the rSync backups for your semi dedicated server. The only problem here is, it will not compress your data and therefore will use allot of backup space.

Note: Plesk has 30% compression of the data in the .PSA format. Which is equal to tar.gz on Linux servers.
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  #23 (permalink)  
Old 27-03-2008, 16:19
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I'm on a linux shared account. Does that mean the backup solution you are offering is not available at all? Or just the GFS think which I've no idea what it does? What are my options on a shared account?
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  #24 (permalink)  
Old 27-03-2008, 19:40
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I would ask support about this. I'm not entirely sure it's possible but I could be wrong...
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  #25 (permalink)  
Old 27-03-2008, 20:45
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Quote:
Originally Posted by dik_ View Post
I'm on a linux shared account. Does that mean the backup solution you are offering is not available at all? Or just the GFS think which I've no idea what it does? What are my options on a shared account?
You can opt for one of our offsite backup plans for your Linux shared hosting account. Once you order the backup plan you can raise a ticket for Alex in our support department and let him know how would you like the backup to be configured for your account.
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  #26 (permalink)  
Old 07-04-2008, 13:51
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Hi

Sorry if I'm being dense, but does the backup include backing up database contents?
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  #27 (permalink)  
Old 07-04-2008, 14:15
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Quote:
Originally Posted by paulwebster View Post
Hi

Sorry if I'm being dense, but does the backup include backing up database contents?
Yes

Remote Backup space can be used to backup everything within your account. We configure multiple backups of MySQL databases as database content changes daily and its really important to restore latest backup of database incase of server problems or HDD failure.
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