Firefly Migration

[eUK-Nick]

Dear Customers,

We have finalised migration for firely.eukhost.com. It will be started on Monday night i.e. 21/04/2008 at 01.00 AM. We expect the whole process to be done with by 05.00 AM. All IP's and nameservers will remain the same.

Thank you all for your understanding and co-operation.

[brighter]

It seems that the RSA host key has changed on firefly. Can you confirm this?

How can I subscribe to these forums in order to receive alerts about server changes? - I only stumbled upon the fact that firefly was being migrated because I was checking the forums for mention of the key.

[eUK-Nick]

Hello,

An email was sent to all customers informing them about the migration. I have sent them out myself, so can tell you very confidently about it. There was also no delivery failure for the emails sent.

[brighter]

I didn't receive any emails about the migration, nor have I ever received an email from eukhost informing me of changes (this in fact was a sore point the last time you migrated the server I was on - and I was assured then that I'd receive an email alert if it was to happen again). So I guess I need to speak to someone about this. I'll open a support ticket.

As for my questions:

Has the RSA host key changed?
How can I subscribe to this forum?

Thanks.

[eUK-Nick]

Originally Posted by brighter

I didn't receive any emails about the migration, nor have I ever received an email from eukhost informing me of changes (this in fact was a sore point the last time you migrated the server I was on - and I was assured then that I'd receive an email alert if it was to happen again). So I guess I need to speak to someone about this. I'll open a support ticket.

As for my questions:

Has the RSA host key changed?
How can I subscribe to this forum?

Thanks.

Hello Stephan,

The emails were sent to the registered email address with us (I wont disclose the ID in public).You may email me directly at feedback[at]eukhost.com .

1.The RSA hostkey has changed as it s a new server box. You will need to reupload the new RSA SSH key.

2. If you want to subscribe to the forum, then you need to register yourself. If you want to get email alerts about individual threads, then you would have to select the option of email notification from the Thread Subscription section.

[brighter]

There are problems with both fastcgi and mongrel. My dispatch.fcgi is no longer being executed (instead, the browser shows it as plain text). Mongrel doesn't start, complaining that it couldn't find the gem.

[NickJ]

Originally Posted by brighter

There are problems with both fastcgi and mongrel. My dispatch.fcgi is no longer being executed (instead, the browser shows it as plain text). Mongrel doesn't start, complaining that it couldn't find the gem.

I would request you to reconfigure the application.
It would work for you.

[brighter]

What do you mean by that? Reconfigure what?!

The application was correctly configured before the migration took place. Since the migration, I've edited the dispatch.fcgi file to refer to the correct location of ruby (before a, let me check... Reboot at 1am.. That wasn't scheduled! ... symlink was added at half past 8, at which point I changed it back).

The handlers are still set in htaccess. The browser renders disptach.fcgi as plain text, it does not execute it.

My app now starts Webrick rather than Mongrel. mongrel_rails start does the following:

# mongrel_rails start  
/usr/lib/ruby/site_ruby/1.8/rubygems.rb:304:in `report_activate_error': Could not find RubyGem mongrel (>= 0) (Gem::LoadError)
        from /usr/lib/ruby/site_ruby/1.8/rubygems.rb:238:in `activate'
        from /usr/lib/ruby/site_ruby/1.8/rubygems.rb:76:in `active_gem_with_options'
        from /usr/lib/ruby/site_ruby/1.8/rubygems.rb:50:in `gem'

The cpanel "Show Available Ruby Gem(s)" button (RubyGem option) returns "There was a problem fetching the list of available modules."

Attempting to install a gem via console:

# gem install mongrel
/usr/lib/ruby/site_ruby/1.8/rubygems/custom_require.rb:27:in `gem_original_require': no such file to load -- sources (LoadError)
        from /usr/lib/ruby/site_ruby/1.8/rubygems/custom_require.rb:27:in `require'
        from /usr/lib/ruby/site_ruby/1.8/rubygems/source_info_cache.rb:6
        from /usr/lib/ruby/site_ruby/1.8/rubygems/custom_require.rb:27:in `gem_original_require'
        from /usr/lib/ruby/site_ruby/1.8/rubygems/custom_require.rb:27:in `require'
        from /usr/lib/ruby/site_ruby/1.8/rubygems/remote_installer.rb:12
        from /usr/lib/ruby/site_ruby/1.8/rubygems/custom_require.rb:27:in `gem_original_require'
        from /usr/lib/ruby/site_ruby/1.8/rubygems/custom_require.rb:27:in `require'
        from /usr/lib/ruby/site_ruby/1.8/rubygems.rb:112:in `manage_gems'
        from /usr/local/bin/gem:12

[eUK-Nick]

Hello Stephan,

I would request you to raise a trouble ticket for the technical support team to look into this. You may email them directly to support[at]eukhost.com. You may also raise a ticket from here

We will get these resolved for you.

[DPS Computing]

I left this server recently - I have been quite lucky with migrations while I have been here. I just missed the problems merlin had as I moved server just before they started and now I've just missed the firefly migration by a couple of months. God must be smiling down on me lol .