Giving out free domain or Free upgrade is not a big thing for us if you consider the response we've got. There are many customers who dont trust their hosts as the hosting market is now full of fraud companies.
Some of our customers who cancelled and left our service for some or the other reason came back to us saying that they did a mistake by cancelling and now they have lost their data with other host. We've given them the backup that we had to make their websites work again.
Happiness that you get from satisfaction of such customers is more than cost of hundred's of domains
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