Dedicated server fully managed?

[maotan]

I'm thinking of ordering one of your managed server.

before placing an order, let me ask a few questions.

1. What level of management can I get?

let say if my server's http fails at 2 o'clock in the moring. then what happens?
would you notice this and fix the issue straight way or do I have to ask you to fix it next day after i notice the issue?

2. Can I set reverse dns(ip) with my domain name (each)?

Thank you .

[eUKhost]

Hello Masui,

We welcome your interest in our services. Eukhost provides fully managed dedicated servers. This includes any installations or customer configurations you want to be done, performing security configurations and server hardening in general, resolving any technical issues you come across. We also install System Integrity Monitor to supervise the essential and key services on your server.

Depending on the OS platform you wish to go with, you may refer to Linux Server Management or the Windows Server Management Functions

You can set rDNS for every IP which is binded on your server. You just have to inform the technical support team with the IP and domain details.

[maxxed]

Originally Posted by maotan

I'm thinking of ordering one of your managed server.

before placing an order, let me ask a few questions.

1. What level of management can I get?

let say if my server's http fails at 2 o'clock in the moring. then what happens?
would you notice this and fix the issue straight way or do I have to ask you to fix it next day after i notice the issue?

2. Can I set reverse dns(ip) with my domain name (each)?

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I am also curious. How is customer service affected if you are in a different time zone?

[Daniel]

Originally Posted by maxxed

I am also curious. How is customer service affected if you are in a different time zone?

It isn't, support is run 24 hours a day, seven days a well and 365 days a year

[maotan]

Do you supply SCSI HDDs?

ex:
Is it possible to order your eUK X3075 plan with SCSI HDDs(<72GB) in RAID 1 configuration?
If so, how much is it?

thank you in advance.

[eUKhost.com]

Hi Maotan,

We provide SAS drives with our new Dell servers as SCSI drives have been replaced by the better performance SAS drives on the new Dell Servers. You can order SAS drives with the x3075 server or the E5420 server, but setup of the server will take at least 7 Business days.

[maotan]

how much are they per month? setup fee?

[eUKhost.com]

Hi,

Following configuration will cost £209 per month :-

Dual Core Intel Xeon 3075 - Linux - Dual Core Intel Xeon x3075
» Memory Options: 4 GB DDR RAM - £20.00
» Hard Disk: 2 x 73 GB SAS 15k rpm - £40.00
» RAID Options: RAID 1 ( needs 2 drives ) - £20.00
» Operating System: Linux CentOS 5.2
» Control Panel: cPanel/WHM - £20.00
» Bandwidth: 3000 GB - Free

Following specification will cost £374 per month with setup fee of £199 :-

Dual Quad Core Intel Xeon E5420 - Linux - Dual Quad Core Intel Xeon E5420
» Memory Options: 4GB RAM
» Hard Disk: 2x146GB SAS 10k rpm - £15.00
» Operating System: Linux CentOS 5.2
» Control Panel: cPanel/WHM - £20.00
» Monthly Bandwidth: 5000 GB -
» RAID: RAID 1(needs 2 identical drives) - £20.00

[kendalbigson]

The managed servers are great. Good customer service too, I'm up at odd times and I can usually get contact within a short amount of time.

Kendal Bigson

[jc8654]

Yep, for all of eUKs services there is 24x7x365 support so whenever you have an issue there will be someone there to help.