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  UK Web Hosting | Dedicated Server Windows and Linux VPS Forum > Sales > Pre-Sales Questions

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  #1 (permalink)  
Old 30-05-2008, 23:49
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Smile Possible Transfer From USA Hosting

Hi, I've got a couple of questions about Linux shared hosting, but a bit of background as to my needs & why I'm here today is probably the best place to start.

When I was looking for hosting here in the UK a couple of years ago, I wanted to host multiple mini-sites with unique domains. It seemed that the only way to do it was to buy multiple accounts, which was ridiculous and expensive, compared to services in the USA.

So, I'm currently with Ixwebhosting & have about 8 sites active at the moment. I'm starting to use a little flash video & recently connection speeds seem to have slowed down. A google search shows a number of other people saying similar things. Now I don't know if they are sticking more & more sites onto the servers to try & cover escalating running costs, but I decided it was time to see what else was on offer today.

After a trawl of the web & a huge number of 'impartial reviews' all containing sign up buttons, I found the b2evolution blog site. They didn't seem to have an axe to grind & gave a good listing of recommended sites. They had a button for UK hosting, which I left till last, expecting to find the same situation as two years ago.

Obviously I found my way here, & was surprised to find a forum with honest & knowledgeable answers & a lot of input from the company, plus no attempt to bury problems or issues such as the recent Puma issue.

Now my questions:
Currently most of my customers/traffic are from UK & Europe, so, if I move over to eUK, am I & my customers, likely to find improved service speeds?
Can I use both 'www.domain.com' and just 'domain.com'?
I currently have a number of dedicated IP addresses, simply because they came with the package. What are the benefits of dedicated IP's & do I really need them for general hosting?
Ixwebhosting uses Hsphere control panel (I think) & most of my .coms are with godaddy. Would transferring sites mean copying from Ix to my pc & upload to eUK?
I guess that the domain names is just a case of changing nameservers with godaddy?
I've no experience with cpanel 11, are its features the same across hosts, so if I read something about it on another site, it will also apply to eUK?

That should do for one post! I look forward to reading any answers & advice.

Many thanks,
Mark
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Old 31-05-2008, 00:13
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Hello Mark,

Let me address your concerns one-by-one.

1.Currently most of my customers/traffic are from UK & Europe, so, if I move over to eUK, am I & my customers, likely to find improved service speeds?
Ans:
Yes, you will definitely find a noticeable change in service speeds and its not just the network speed I am talking about. From what you say, IXWeb seem to be over-selling on their servers which hampers overall server performance. This is not the case with eukhost.

2.Can I use both 'www.domain.com' and just 'domain.com'?
Ans
: Yes, you can use both the versions.

3. I currently have a number of dedicated IP addresses, simply because they came with the package. What are the benefits of dedicated IP's & do I really need them for general hosting?
Ans:
Dedicated IP' is required if you are having your own Private SSL Certificate and also for being able to use anonymous FTP. If you are into Search Engine Optimization, you may want to have a dedicated IP address for your website hosting.

4. Ixwebhosting uses Hsphere control panel (I think) & most of my .coms are with godaddy. Would transferring sites mean copying from Ix to my pc & upload to eUK?
Ans:
Eukhost provides cPanel - the industry leading control panel on all linux shared plans. Since you are using H-sphere currently, you would have to reupload the files and create the email accounts individually too. However, you would not have to sweat a lot as cPanel is very easy-to-use and user friendly.

5. I guess that the domain names is just a case of changing nameservers with godaddy?
Ans :
You are right. You would only have to change the nameservers. However, you do have an option of transferring the domain registration to Euk as well., but thats something which is left upto you.

6. I've no experience with cpanel 11, are its features the same across hosts, so if I read something about it on another site, it will also apply to eUK?
Ans :
Yes, cPanel 11 is currently in use. The features are same across hosting companies. We have tutorials for cPanel on our website hosting as well. You may want to visit them here.
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Old 31-05-2008, 00:29
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Hi Nick,
Thanks for your prompt reply & answers.
If I wanted more than the 1 standard dedicated IP, I assume that I could purchase them as & when required?

Thanks, Mark
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Old 31-05-2008, 00:37
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Quote:
Originally Posted by Euroman View Post
Hi Nick,
Thanks for your prompt reply & answers.
If I wanted more than the 1 standard dedicated IP, I assume that I could purchase them as & when required?

Thanks, Mark
Hello Mark,

You can purchase additional IP's by paying extra for them.
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Old 31-05-2008, 08:27
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Post A couple of speed / connectivity questions.

A couple of speed / connectivity questions.
Are there any differences or benefits in connectivity between a shared hosting account and a reseller account?

Would there be any differences between running an account with a single domain of say 100 pages and running an account with 100 domains, each using a single page?

Is there a practical limit on the number of domains hosted on say the Gold or Platinum shared accounts or are the HD & bandwith sizes the only real limitations?

What spec are the shared servers, compared to the dedicated servers?

Thanks, Mark
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Old 31-05-2008, 10:49
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Hi Mark,
The connectivity wouldn't be any different. Both the shared and reseller accounts are basically the same type of server in a similar setup. One a shared server, eUK acts as the reseller whereas on a reseller account, there are a few resellers on the same server.

You shouldn't notice much of a difference either way with the 1 and 100 domains. If you start to overload the server and making it slow for everyone else (I doubt it will be an issue) you may be asked to upgrade. As said before, eUK don't oversell their servers so this shouldn't be an issue.

The practical limit is really the HD and bandwidth however as I say, if you ran 100 domains each getting 2,000 hits per day, you would probably need to upgrade.

The shared servers are top of the range Dell servers. I can't remember the exact spec but I have a feeling it's 8-12GB of RAM and quad core. Don't quote me on that though! Dedicated spec you can see on the eUK page. I'm sure someone from support or sales can give you a better answer if you want on here or alternatively go on to livechat from the main eUk site.
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Old 31-05-2008, 14:06
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Quote:
Originally Posted by Euroman View Post

What spec are the shared servers, compared to the dedicated servers?

Thanks, Mark
All the shared servers getting filled right now are hosted on Quad Core Intel Xeon E5420 processor servers with 12 Gigs of RAM.
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Old 31-05-2008, 15:14
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jc8654, thanks for your answers, I'm impressed with help & support being shown on this forum, it's certainly a feather in the cap for eUK.
By the way, when I’ve got 100 sites each getting 2,000 hits per day, I’ll be happy to upgrade!

Jack, thanks for the spec. So, if they are using the same as the top end dedicated servers for shared hosting, I guess from a pricing perspective they are looking to get a minimum of 70 Platinum accounts (or equivalent) per server?

I’ve no idea if this is good, bad or otherwise as I have nothing to compare it with, it’s just an observation. However from the answers that I’ve already received and from the other posts I’ve read, when everything is running ok, there don’t appear to be any complaints about speed.

Thanks, Mark

p.s If & when I have more questions, should I add them to this post or start new threads?

Last edited by Euroman; 31-05-2008 at 15:16. Reason: Added p.s re new threads
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Old 31-05-2008, 17:40
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If they are a follow on from what you've been saying but if it's something unrelated start a new thread.
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