Been emailed an invoice for £0.00?? - UK Web Hosting | Dedicated Server Windows and Linux VPS Forum

**RSVEcosse** · #1 (**permalink**) 28-05-2008, 08:12

Hi,

Got in from nightshift this morning to find I've been sent an invoice and a payment receipt for the invoice from EUK, for the amount of £0.00?.

The invoice number was #42302.

Just a bit confused as to what this is?.

Is it maybe something to do with the Moderbill switchover to WHMCS - test invoice emails or something?.

Thanks.

**eUK-Nick** · #2 (**permalink**) 28-05-2008, 08:17

Hello,

Please ignore that email. We are into the final slot of sorting out WHMCS. Apologise for the inconvenience.

**RSVEcosse** · #3 (**permalink**) 28-05-2008, 08:27

Hi Nick, no problem!!!

I kinda thought it would be something to do with the switchover, but just wanted to double check.

Thanks for the info and clarification.

**WOWTech** · #4 (**permalink**) 04-08-2008, 00:25

This post has been removed.

**DPS Computing** · #5 (**permalink**) 04-08-2008, 08:16

Quote:

Originally Posted by WOWTech

interesting

As is your post.

**guitar** · #6 (**permalink**) 04-08-2008, 12:31

I bought the hosting on the 1st of the month, then invoiced on the 30th, now the 29th

**DPS Computing** · #7 (**permalink**) 04-08-2008, 12:42

Quote:

Originally Posted by guitar

I bought the hosting on the 1st of the month, then invoiced on the 30th, now the 29th

Invoices are generated before they are due to give you time to pay them - this is for your benefit as well as eUKhosts. This is the policy for every customer and always has been. It is also the policy of every web hosting provider that I have ever come into contact with.

**guitar** · #8 (**permalink**) 04-08-2008, 12:45

I'm invoiced on the 15th then told it's overdue on the 29th - not the 1st of the month

**DPS Computing** · #9 (**permalink**) 04-08-2008, 12:47

Quote:

Originally Posted by guitar

I'm invoiced on the 15th then told it's overdue on the 29th - not the 1st of the month

If you believe there is an error on the invoice then I suggest you contact the Billing department. Either billing@eukhost.com or LiveChat on the main eUKhost website hosting.

There is a new billing system in place and it is quite possible there has been an error which will easily be rectified the second that you contact them if there is indeed an error.

**eUKhost.com** · #10 (**permalink**) 04-08-2008, 17:06

Quote:

Originally Posted by guitar

I'm invoiced on the 15th then told it's overdue on the 29th - not the 1st of the month

I have replied to your other post. It's Awful

Thread closed.