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  #1 (permalink)  
Old 21-05-2007, 22:39
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Hi

Is it possible to have a transferred-in domain free, or does it have to be a new domain?

Regards

John
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  #2 (permalink)  
Old 21-05-2007, 22:50
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Hello John,

This is in reference with the free domain that we offer with our web hosting plans or free domain offer on this forum for 30+ posts ?
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Old 21-05-2007, 22:55
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I signed up for a reseller account tonight, and arranged the transfer in of one domain. I have one further domain to transfer in when the hosting is up and running. I would like that one to be the free one if possible.

Regards

John
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  #4 (permalink)  
Old 21-05-2007, 23:00
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send an email to sales[@]eukhost.com. I'll take care of that for you.

include URL of this thread so that the person who takes your ticket knows what he needs to do.
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Old 21-05-2007, 23:03
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Thank you.

Another question if I may...

Any idea how long it will take to get my service up and running? The domain I transferred in is spirituallikeme.co.uk

Regards

John
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  #6 (permalink)  
Old 21-05-2007, 23:07
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Quote:
Originally Posted by eukhost.com View Post
send an email to sales[@]eukhost.com. I'll take care of that for you.

include URL of this thread so that the person who takes your ticket knows what he needs to do.

I have sent the email. [ #GJS-52328-104]

Regards

John
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  #7 (permalink)  
Old 21-05-2007, 23:09
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if you have a reseller package would you not be better off having your domain names held in UKREG or similar? As supportive as eukhost are, I like to keep my names separate from my host - all-eggs-in-one-basket and all that. You can transfer your domains into ukreg for free then simply point your nameservers to your eukreg reseller account.
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  #8 (permalink)  
Old 21-05-2007, 23:14
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That's not a bad idea, I'll look into that. I just prefer to have a centralised admin area for the whole package.

I have had a VS at Designer servers for a while, and found that very rarely do both DNS and hosting fail simultaneously - and if either fail - neither work - so it isn't that critical to separate them.

Thanks for the suggestion though.

Regards

John
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  #9 (permalink)  
Old 21-05-2007, 23:20
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Quote:
Originally Posted by runningbull View Post
Thank you.

Another question if I may...

Any idea how long it will take to get my service up and running? The domain I transferred in is spirituallikeme.co.uk

Regards

John
.co.uk domains are controlled with IPS Tags. To transfer a .co.uk domain you need to get its IPS tags changed. More information about IPS tags is available at http://www.eukhost.com/support/knowl...-domains-tags/

I am replying to your ticket with detailed information to get your domain name transferred under our registration.
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Old 21-05-2007, 23:22
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I have already had the tag changed on spirituallikeme.co.uk to ENOM. I have rec'd the confimation from nominet.

Regards

John
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  #11 (permalink)  
Old 21-05-2007, 23:24
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Apologies - you may have misunderstood me. What I was asking about is the hosting service.

Regards

John
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  #12 (permalink)  
Old 21-05-2007, 23:34
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you did a mistake at the time of signup. You had chosen to transfer .com domain while the .com domain is not yet registered. I've made necessary changes in the billing system to sort this problem and transfer request has been initiated by our billing system.
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  #13 (permalink)  
Old 21-05-2007, 23:36
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Thanks I hadn't noticed that. Is it all automated from now?

Regards

John
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Old 21-05-2007, 23:44
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Quote:
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Thanks I hadn't noticed that. Is it all automated from now?

Regards

John
Yeah. all automated as long as the invoices get paid for renewal
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Old 21-05-2007, 23:47
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Its pretty inexpensive, I don't think we'll have any problems with that .

Where do I get the IP and login details for the hosting platform? Will that get sent automatically by the system?

Regards

John
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  #16 (permalink)  
Old 21-05-2007, 23:52
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It will be sent to you in next 30 - 60 minutes. You have chosen Windows Reseller hosting plans so it takes some time for setup of this accounts as the account setup for windows plans is done manually.
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  #17 (permalink)  
Old 21-05-2007, 23:55
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Thanks very much for all your help. I am looking forward to getting started.

Regards

John
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  #18 (permalink)  
Old 22-05-2007, 00:20
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Welcome email has been sent to you. let me know if you have got it in your mailbox.
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  #19 (permalink)  
Old 22-05-2007, 00:22
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Yes, thanks. I am already setting up my domains and mailboxes in Plesk.

Thanks

Regards

John
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  #20 (permalink)  
Old 22-05-2007, 12:26
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things went quite fast this time. both domains have started working from our windows server.
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