What package to upgrade from Platinum?

[RSVEcosse]

Hi there,

I've been using my Platinum package for just under a year now and I have to say as I always do, I'm well impressed with the service so far.

You guys at EUK have managed to assist me in getting my web design business off the ground in it's first year of growth and I now find I'm going from strength to strength.

The website hosting's are flying in and I've got at least 6 more in the coming months to get through and develop as well as maintaining the current ones I have already completed.

So before I renew my Platinum package ( I highly recommend any newcomers to go for it, it's a great value for money hosting package ) I have a few questions as to what my next move will be as far as hosting packages here on EUK goes.

I've now got to the stage where I have many, many different website hostings hosted on my Platinum package. Obviously, if the server goes down for whatever reasons, all my website hostings follow suit and are offline for however long it takes to get the server back up.

So what package gets around that possibility?. Are there any that I can host seperate website hostings on and keep them all apart?.

Also, is it possible for me to have a hosting package that allows each website hosting owner/customer a seperate cPanel login so they can upload their own edited data to their website hosting on a regular basis?. At the moment I'm either updating clients website hostings manually once they contact me with what changes they require or I'm giving them copies of Adobe Contribute in order for them to edit their own website hostings by themselves.

If one of the sales staff could post some options and suggestions for me I would be most grateful.

Finally, if I decide to go for a new hosting package here with you guys, what is involved in moving everything over to the new package from my current one?. Is it a smooth transition and does it only take a short time to move everything over?.

Thank you in advance of any replies and I look forward to being an EUK customer for another year!!!.

[jc8654]

Hi,
I'm going to start with the seperating accounts. What you want for that is a reseller account. It allows you to be the admin of the accounts which you would make an individual one for each client (just like the one you use now) and you can have access to their accounts through the "reseller" username. There would be an added control panel for you to use in this called WHM (you can find some tutorials on the eUKhost support section about how to use this).

The next thing, if your server goes down, everything goes down. The only real way to get round this is to split your web hosting over 2 servers. So you could have 2 reseller accounts on different servers. It's more work to maintain overall but it does mean if one goes down you're not dealing with all your clients going mad.

I would say if you're relatively new to web hosting the reseller is the best option. Anything higher than that e.g. a VPS Hosting gets more technical and moving from shared to VPS Hosting is a steep learning curve which I found myself!

[RSVEcosse]

Thanks, Jonathan, interesting reading there.

Yep, have been looking at upgrading to resellers rather than a VPS Hosting.

Will take a look into it all.

Cheers,

Gaz.

[jc8654]

That would seem like the sensible option to me. And you can work out how much bandwidth and space you think you'll need from your current package.

You may have to be migrated to a different server no matter what package you choose by support will help with that.

[DPS Computing]

I concur with Jonathan on this one. Reseller definitely seems the way to go - not only does it give all your users their own cPanel it also helps you monitor and maintain each website hosting individually and monitor things like how much bandwidth a certain website hosting is using.

Unfortunately if the server goes down, the server goes down. As Jonathan said you can split between 2 servers but you will have to think of the financial implications of this and if it is really worth it to yourself. I can't imagine that theres been too much downtime of your server has there?

[jc8654]

It's good to know sometimes I know what I'm talking about! Lol.

[RSVEcosse]

Right, just had a quick look at the reseller packages.

As far as I can see, the only real difference between each of the reseller packages on offer is disk space and monthly bandwidth - am I correct in assuming this?.

So.....with one of these reseller packages, does that mean that each addon domain I install gets it's very own cPanel login and access?.

[jc8654]

You can set up accounts for each individual client. Say for example you had Google and Microsoft as clients. You would give them each individual accounts. Inside there, they could create addon domains for their .co.uk addresses which would be supplemental to their .com one. They wouldn't know they were on the same server as they would have no access to everyone elses account.

[DPS Computing]

Originally Posted by jc8654

It's good to know sometimes I know what I'm talking about! Lol.

hehe, I know that feeling. Gold star for you, and a congratulations thread mention .

Originally Posted by RSVEcosse

Right, just had a quick look at the reseller packages.

As far as I can see, the only real difference between each of the reseller packages on offer is disk space and monthly bandwidth - am I correct in assuming this?.

So.....with one of these reseller packages, does that mean that each addon domain I install gets it's very own cPanel login and access?.

Yes, the main differences is the extra disk space and bandwidth - which I am guessing are the main "extras" that you are looking for? I assume the thing that is making you want to change your platinum package at the moment is the fact that you are running out of disk space, bandwidth or both.

When you have reseller packages you no longer require "add on domains". You only use that when you are creating lots of different website hosting with different domains on the same account.

Now with a reseller account you can create a seperate account for each domain, so no need for any add on domains. That way you will get cPanel access for each domain and all the sites are seperate and independant from each other and you will have a master WHM account to manage all the sub accounts off.

Hope that helps .

[DPS Computing]

Originally Posted by jc8654

You can set up accounts for each individual client. Say for example you had Google and Microsoft as clients. You would give them each individual accounts. Inside there, they could create addon domains for their .co.uk addresses which would be supplemental to their .com one. They wouldn't know they were on the same server as they would have no access to everyone elses account.

Just to clarify for the .co.uk and .com domains of the same website hosting you would only use an add on domain if you wanted two seperate sites for the .co.uk and .com. Which is sometimes what you want but if you want the same website hosting for both variants you would use a parked domain instead .

[jc8654]

I would suggest using a 301 redirect for the .co.uk if you want both as Google prefers it more!

[DPS Computing]

Originally Posted by jc8654

I would suggest using a 301 redirect for the .co.uk if you want both as Google prefers it more!

You can do, they both do the same thing. But as you say Google may find it easier with a 301 redirect.

Watch yourself with this though as when it decides to mess up it can send your website hosting crazy and into an infinite loop of redirects. Don't ask me why, but mine started doing this after it hard worked fine for ages!