Account Managers
Several months back alot of people were allocated account managers for a single point of contact.... the welcome email to it was :-
The Accounts Manager would be your single point of contact in case of any service related Technical, Billing or Server Upgrade related queries
we emailed ours 5 days ago wanting to raise an issue.... have not yet had a response
has anyone else had any problems emailing theirs?
Its a small whinge granted, the rest of the service here is excellent, but its small things like a single person not responding that spoils it....
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