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Old 04-12-2006, 11:24
eUK-Scott's Avatar
System Administrator
 
Join Date: Oct 2006
Posts: 209
Wink Plesk for UNIX - connection timeout

"connection timeout" or "connection refused" error when trying to send mail using my local mail client program.

If you have connection problem with your SMTP server, perform the following steps to find a reason:

- Make sure that you use right IP address and port number combination for SMTP server in your mail client preferences. If you use domain name instead of mail server IP, make sure that the domain is resolved to right IP.

- Check if Plesk SMTP service is running on the server.

- If SMTP service works on the server, but you still cannot connect to it to send mail, most probably the reason is in firewall. Try to stop firewall on the Plesk server if it is running and try to send mail again. If it doesn't work, then SMTP port is blocked somewhere in your net, please check it and ask you ISP about 25 port filtering.
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Best Regards,
eUKScott
Business Hosting || VPS Hosting || eUKhost Knowledgebase
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