Dealing with communities

[Damien]

We currently have a community setup, but it's hard to administer due to the sheer number of visitors it can attract!

Has anyone thought of a way to cleverly manage abusive users?

What we currently do, is have a private forum for admins. Admins then create a new topic, with the name of the user causing problems.

This makes it easy to find. Then once the user breaks a rule, we add this plus evidence to the topic, depending on what the user did then it's 3 strikes

This only works however if you have an enforced TOS.

What are your ideas?

[Matthew]

This is a good idea. I am trying to put together a forum at them moment. I might use this idea in mine to track abuse. Just out of interest what does TOS mean?

ATB M

[Damien]

Terms of service.


I.E. You can't enforce rules which havn't been made world readable. How can they expect to abide by rules which you havn't actually asked them to abide by?