$_SESSION not 100% working. - UK Web Hosting | Dedicated Server Windows and Linux VPS Forum

**Macca** · #1 (**permalink**) 05-10-2007, 13:18

Does anyone know any reason why some of my websites would suddenly have problems with their $_SESSION variables?

I have had emails from customers who have noticed that either their shopping baskets or login pages are not functioning correctly. I have tested them out and some $_SESSION data is being stored and some is not.

I have not changed any pages of these websites and both websites still function 100% on my local machine which is also running PHP 5.2.0

Any ideas anyone?

Thanks.

**DavidAllen** · #2 (**permalink**) 05-10-2007, 14:01

Hi
Not sure what could be causing it - session data is stored by default in a common area on the server - so it could be some kind of (space???) problem there.

I have done a website where the session data is stored in a database rather than files (in my case this was to get round the 30,min restriction on the persistence of the data) - this would probably be a good long term solution for you (not much use in the immediate situation I know, but worth considering longer term).

Odd that some data is saved and not other bits.

Sorry I'm not being not much help - but it does sound an odd one

**Macca** · #3 (**permalink**) 05-10-2007, 14:37

Davdi, hi.

Thanks for the tip, I may well start doing that.

I think EUK must have reset something as I noticed one of my websites started working ok again but not the other; then 5 mins later the other is ok as well.

**DavidAllen** · #4 (**permalink**) 05-10-2007, 14:48

glad it's looking ok - be nice to find out from euk what the problem was

**eUKhost.com** · #5 (**permalink**) 05-10-2007, 15:49

Hello Andy,

Your account seems to be hosted on a Windows Server so you will need to open a ticket for our windows team. You can do so from http://support.eukhost.com

**DPS Computing** · #6 (**permalink**) 06-10-2007, 11:09

Glad you seemed to have got it sorted now. That is a strange problem - but at least it was temporary. Could it has possibly been the file where the data is stored gained an error or corrupted itself?

**Macca** · #7 (**permalink**) 06-10-2007, 15:30

DPS, thanks.

Unfortunately I have just had another nasty email from a client as it would appear all my websites have the same problem again.

I have now opened a ticket with windows support as suggested and will post details here of the cause/solution once the issue is resolved.

Thanks.

**DPS Computing** · #8 (**permalink**) 06-10-2007, 18:00

Good luck with that Macca - sorry I could not be of more assistance.

I do genuinely hope this is resolved for you very soon. I look forward to a successful update from you

.

**Macca** · #9 (**permalink**) 10-10-2007, 13:59

Martin, has managed to fix the problem for me by setting PHP to run as ISAPI version.

I'm on a reseller account which uses Plesk. To do the above in plesk you need to...

1. Login into the Plesk control panel.
2. Click on Home >> problem domain_name >> Setup.
3. Check the box for "run as ISAPI extension" for PHP Support under services & click OK.

Thanks Martin.