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Old 02-05-2007, 09:57
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Default Absolutely The Best

I'd really like to say thanks to eukhost because they're superb in their support.

For the first time in my webmaster experience i feel there's someone 'human' behind my hosting which is really listening to my problems and working on my requests.

If you dont mind i'd like to link you in my webpage
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Old 02-05-2007, 10:24
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Thank you for such a nice comment. I have started my day with reply to this thread

you are most welcome to recommend our company to visitors coming on your website.
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Old 02-05-2007, 10:48
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I know, you always get good responses from support and they sound human and not like a machine and treat you like a customer and not a machine.

I will second this praise!
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Old 03-05-2007, 09:51
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Edited as it is no longer good support imho.

Last edited by Latona : 12-08-2007 at 00:30.
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Old 03-05-2007, 18:16
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Well eUKhosts customer support has always been top notch for me!!

Obviously I can only speak of my own dealings with eUKhost, but I imagine from comments I have heard off other people that there customer support is as good to me as it is to everyone! Which is the sign of a great host!
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Old 03-05-2007, 22:20
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I would recommend the support via MSN Chat, they can answer 99% of your issue's almost straight away. Any issue's they cannot solve will be forwarded onto the relevant department.

As I have mentioned in a previous post. I have not had good experience with telephone suppor but who needs that when you have MSN Chat

Thanks all at eUKHost
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Old 04-05-2007, 15:30
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I must try the MSN support next time I need it then. Personally I normally use the 24/7 Live Chat from the main website and it has been good 99% of the time! .

Are the same people doing the 24/7 Live Chat the same people on the MSN chat? Is there any difference in response times between the 24/7 Live Chat and the MSN chat?
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Old 04-05-2007, 15:49
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it depends on the time you choose to come on MSN or livechat.

on weekdays we have single person managing MSN and 2 for AIM while on weekends AIM and MSN are with same person.
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