Pleased Puppy

[troglodyfae]

I have to say despite my initial rant on the forum earlier today, I am more than happy with the service I received today with a problem that was testing my sanity. Within an hour of my rant the problem has been resolved and with humour on both sides.

I have not been with eUKhost for very long and have a reseller account, I have had some teething problems but they were mainly due to me getting used to things here and being used to a different reseller package.

Based onto today's prompt and efficient service I have respect for the support team, and still think Alfred deserved the slap on the leg that I sent him...lol

[Rock]

Glad to know that your issue has been resolved Indeed Alfred will get a 'slap on the leg that you sent for him' once he's back in office Have a nice weekend !

[DPS Computing]

Well unfortunately problems are part of life and we can't avoid them - the thing that you want is for them to be solved efficiently when they do occur so I am glad that you have had a good experience with support and long may it continue! .