Very good service

[puzzled94]

Just a note to say thanks for the very good service. The support staff know their stuff and most problems are sorted within about an hour of posting.
The only area I would wish to see improved is for staff to say how they solved a problem so that, if it were to happen again, there would be no need to ask support a second time for a solution.
That having been said some support staff do communicate the solution back to the client.
Very good service overall.

[Jack]

Hello Brian,

Many Thanks for your feedback.

Such appreciations boost our confidence & help us serve our clients even more better. We'll make sure that issue which is solved is explained to the clients in more detail. Thank You once again.

[jennifer]

Originally Posted by puzzled94

Just a note to say thanks for the very good service. The support staff know their stuff and most problems are sorted within about an hour of posting.
The only area I would wish to see improved is for staff to say how they solved a problem so that, if it were to happen again, there would be no need to ask support a second time for a solution.
That having been said some support staff do communicate the solution back to the client.
Very good service overall.

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