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  #1 (permalink)  
Old 17-12-2006, 02:03
Lee Lee is offline
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Default Bandwidth *UPDATE - 12/1/2007*

Well looks like my new website hosting has become VERY popular with me getting new members everyday on the forum and they are adding up very fast my bandwidth has just about reached its limit

Now im looking into more bandwidth what sort of price am I looking at to get more bandwidth? I did look on the main website hosting of EUKHOST but couldn’t see anything about it.

Also im on the Copper package just now.

Last edited by Lee; 12-01-2007 at 03:05.
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  #2 (permalink)  
Old 17-12-2006, 09:44
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I'd send a ticket saying you need more,

1. you could upgrade your package and get more space as well.

2. Have eukhost to add more to your account (dont know how much) depends how much you want i suppose.

Whats your site?
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Old 17-12-2006, 12:50
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We don't offer bandwidth upgrade options on shared and reseller hosting plans.

If you need more bandwidth on a shared package you can upgrade to the next higher plan. All you need to do is open a ticket for our billing department from our helpdesk located at http://support.eukhost.com and we will generate an invoice of difference which you will need to pay.

Once the invoice for difference is paid your package will be upgraded on the server and you will have more bandwidth for low cost of upgrade.
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Old 17-12-2006, 13:35
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Thanks, Think al upgrade to gold plan for the 50gb bandwidth and the 5gb space

I just hope 50bg will do me :eek:

Paying for the gold plan can i just pay for one year or could i pay for more than? as i would like to pay upfront for 2years if that would be poss?

Thanks.
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Old 17-12-2006, 14:24
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You can pay upfront for 2 years.

Just specify that in the ticket you will be opening for our billing department.
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Old 18-12-2006, 10:32
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No problem.

Also if 50GB is not enough then what happens there?
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Old 18-12-2006, 11:03
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VPS Hosting would be a better option once you get close to 50GB per month. But the day you reach this figure your website hosting would be a very successful website hosting and it would be bigger than our website hosting.

We don't go beyond 50GB bandwidth per month even with 5k unique visitors per day. Best solution for such big website hosting would be a dedicated server as you cannot share resources of your server with any other user when you have a website hosting that gets 5000+ unique visitors per day.
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Old 18-12-2006, 11:19
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Thanks, I think 50GB will do for the time being
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Old 18-12-2006, 21:14
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i have went over my 2gb i think for this month will i be charged for this and how much?
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Old 18-12-2006, 21:18
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You wont be charged.

Your website hosting will get suspended with the bandwidth limit exceeded message once you reach the limit.

Check your control panel and see how much bandwidth is left.
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  #11 (permalink)  
Old 12-01-2007, 03:03
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Have still not had time to upgrade to a bigger package for more bandwidth but now I have the time and money to do so I will be doing this today at some point but a little confused just now and need help ,

I have a bill for £33 for the package and domain name I have just now but I will be cancelling my domain name when I pay this as I have another with someone else also looking to move that domain over to EUKhost, now the package I will be going for is the gold plan will I have to pay the full £33 plus the £54.99 for the gold plan?

Bringing me a total of £88? :eek:
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Old 12-01-2007, 10:51
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You will need to pay for the Gold package only. You dont need to pay the other invoice as that is for renewal of existing package only. When you upgrade to Gold package you will pay only £54.99
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  #13 (permalink)  
Old 12-01-2007, 14:58
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Thanks very much for your help
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  #14 (permalink)  
Old 13-01-2007, 04:27
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Ah another thing how do i go about upgrading :eek:
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Old 13-01-2007, 20:20
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I apologize for the delayed response. You need to open a ticket for upgrade with our billing department from our helpdesk located at http://support.eukhost.com

Our billing department will make necessary changes and invoice will be emailed to you.
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