Internal Server Error (500)

[r3gsm]

Hi guys,

My wifes site (www.daisy-doodles.co.uk) has gone down with the following:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@daisy-doodles.co.uk and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.


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Apache/2.2.8 (Unix) mod_ssl/2.2.8 OpenSSL/0.9.8b mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at www.daisy-doodles.co.uk Port 80

Anyhelp on what could be the problem?

Regards

Daz

[WelshTom]

Due to the apache update, mod_security can no longer be disabled from .htaccess. You need to remove the mod_security entry from your .htaccess file, and then request the support team to disable mod_security on your account.

[jc8654]

If you're not sure how to do this, pop onto livechat or open a ticket and they'll sort it all for you.

[WelshTom]

Topic Sticked

[jc8654]

Shouldn't that be stuck?

[r3gsm]

Just to let you all know, problem sorted!!

Spoke to Rick from support and he did a script update in .htaccess and now site is back up and running!!

Regards

Daz