inverseflow helpdesk system ?

[saratha]

Hello,
I just want to get some peoples opinions about Inverseflow Helpdesk system. Like, does your company use it? If so, do you find it reliable and is it worth the money? $264 at the moment is a little steep for me, but I'm willing to pay for it if it really is worth its weight in gold.

I've also found alternate help desks but this one looks very promising.

Thanks for your feedback as I'm cu

[shane]

Well, honestly if you ask me, i would suggest you to go in for a cerberus help desk system, i think that will be more suitable for you.

You can take a look at this link and evaluate on the basis of your experience -

www .cerberusweb.com

cheers

[sanderson]

Hello Saratha,
Just wanted to know how you decided to go with Inverseflow instead of one of the free ones you can get from the net. Did you really like some of the features (what kind of) this one had, or just want to get live support that comes with paying 264 for a helpdesk? What you liked the most about this one? I will suerly love to hear from you.

[Peter]

I would second shane's suggestion, go for Cerberus, it's a good solution for your requirements and since you cannot afford $264 at this very moment, Cerberus seems to be the best choice. You can checkout their demo as well as demos of few other help desk systems and accordingly decide.