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Old 18-05-2008, 22:07
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Default ssl certificate problem

I have noticed that when I use the ssl https on my site I am getting the following displayed:
There is a problem with this website's security certificate.

The security certificate presented by this website has expired or is not yet valid.

Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.
We recommend that you close this webpage and do not continue to this website.
Click here to close this webpage.
Continue to this website (not recommended).
More information

If you arrived at this page by clicking a link, check the website address in the address bar to be sure that it is the address you were expecting.
When going to a website with an address such as https://example.com, try adding the 'www' to the address, https://www.example.com.
If you choose to ignore this error and continue, do not enter private information into the website.

For more information, see "Certificate Errors" in Internet Explorer Help.


Is there a problem with this my end? Do I have to pay to renew or something?

Regards

Daz
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Old 18-05-2008, 23:03
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Have you purchased an SSL certificate? Without purchasing a certificate from a trusted certificate issuing authority, you'll see ticket errors.
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Old 18-05-2008, 23:09
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Is this with regards to logging onto cPanel on a shared server?

If so this can be safely ignored - your transmissions are still encrypted and unreadable .
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Old 18-05-2008, 23:49
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If you're on shared hosting, you'll be using the shared SSL. This is a self signed certificate and although secure, it will show warnings. These are there in case you accessed a site which pretended to have a secure SSL when infact they could see the data.

If you want to get rid of them, you'll need to purchase a SSL Certificate from a trusted company. eUK can do this for you as you'll need to get a separate IP address for it.
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Old 19-05-2008, 20:23
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Hi Daz,

Let me know the domain name on which you are facing this problem. Alternatively you can also get in touch with our Live Chat Support and get this sorted.
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