Point my domain name to my host?

**Sycrampton** · #1 (**permalink**) 16-05-2009, 13:39

Hi, While creating my sites I usually use UKhost for the domain name and hosting. For a recent client they had already registered their domain name with 'telivo'. This leads me to the problem of pointing the domain to the host :S

I think iv found the page where this is done on the telivo site under control panel...

Nameserver Change - sebastiancox.co.uk

Nameserver 1 ns0.telivo.com
Nameserver 1 83.244.130.17 IP address
Nameserver 2 ns1.telivo.com
Nameserver 2 195.82.107.237 IP address

Is this where I need to change the information to be lead to the correct page? :S

Also I don't have a clue what i need to put in here... Iv found these under my personal site in the WHOIS option.

Name servers:
ns.microlite21.com
ns2.microlite21.com

but where do I find the IP?

Any help would be much appreciated! Deadline is coming up very soon... so anything please.

Thank you, Sy

**Jack** · #2 (**permalink**) 16-05-2009, 15:07

Hello Sy,

To modify the Nameservers associated with your domain, follow the steps below:

1. Login to the Telivo control panel using the username and password you selected when you first registered.

2. You will be presented with a list of all the domains you have purchased from Telivo. Next to each domain name will be a drop down menu choose "Nameservers".

3. Enter the primary and secondary Nameserver details and IP addresses of your hosting account into the form and click "Submit".

4. Changes will be processed instantly, please allow up to 24-48hrs for them to take effect. The name will be pointing at eUKhost servers.

Please let us know if you have questions.

**Sycrampton** · #3 (**permalink**) 16-05-2009, 15:18

Hi Jack,

Yep iv manged to find that...

3. Enter the primary and secondary Nameserver details and IP addresses of your hosting account into the form and click "Submit".

Im unsure where to find these... The email doest say anything about this :S

Heres what iv put in...

ns.microlite21.com 74.55.135.43

ns2.microlite21.com 74.55.135.44

Is this correct?

Sorry to be a complete noob with this, your help is very much appreicated.

Sy

**Jack** · #4 (**permalink**) 16-05-2009, 15:24

Quote:

Originally Posted by Sycrampton

H

ns.microlite21.com 74.55.135.43

ns2.microlite21.com 74.55.135.44

Is this correct?

Sy

Thats correct

If you find it difficult then send in the login details to billing[@]eukhost.com. We'll get this sorted out for you.

**Sycrampton** · #5 (**permalink**) 16-05-2009, 17:00

Excellent

Thank you Jack.

Will leave it 24 hours and see what happpens... The site needs to be up for tues so fingers crossed!

Thanks once again

Sy

**Sycrampton** · #6 (**permalink**) 17-05-2009, 19:30

Hi, its been over 24 hours... An all im getting is a 'Address Not Found' page...

Is this usual?

Sy

**Jack** · #7 (**permalink**) 17-05-2009, 19:58

Please send your hosting account details and Telivo login details to billing[@]eukhost.com.

We'll get this sorted out for you.

**Sycrampton** · #8 (**permalink**) 18-05-2009, 22:17

Hi Jack, Any news on whats happening? Still getting the same screen everytime...

Sy

**eUKhost.com** · #9 (**permalink**) 18-05-2009, 22:47

Hi Sebastian,

It seems you are hosted with UKHost and not eUKhost.

I tried to locate your information in our Billing system, but there's absolutely nothing that matches information you have sent to our Billing department.

You have pointed your domain name to NS.MICROLITE21.COM & NS2.MICROLITE21.COM and I don't see anything wrong with the settings you have done from your domain management control panel with Telivo.

I apologise, but we cannot do anything from our side to bring your website online. You will need to contact your hosting company to get this problem sorted.

**Sycrampton** · #10 (**permalink**) 18-05-2009, 22:57

Hi, Im really sorry... I thought I was on the correct forum! The names aret too unsimilar... Well thankyou very much for your help anyway. Much appreciated!

Sy