Private nameservers - UK Web Hosting | Dedicated Server Windows and Linux VPS Forum

**AndySV1K** · #1 (**permalink**) 05-03-2008, 17:38

Ive done a search and learned a few things already, but couldnt really find an answer that is in laymens terms for a DNS novice like me!

Ive just got my VPS here and i will soon start to move my sites across.

Currently my sites are on another VPS and the domains are with the domain service of that company. I am planning to move the domains to 123reg.co.uk and use them as my domain management service. The idea of private nameservers is appealing to me though.

Firstly, can the nameservers be changed to any name i like or do they get tagged to a domain? I want to call them the name of my company, however this domain will remain under control of the existing supplier for now, until i have got a couple of other sites across, does this mean i cant change my nameservers to that name? (i dont want to do any changes to the domain at its current home, i want to wait until it moves to 123reg)

Secondly, can anyone point me to a step by step guide as how to do this? I have read the welcome email and ive looked through various posts on here and through some of the knowledgebase stuff, but i cant really find anything that will take me through the process.

Thanks

Andy.

**eUKhost.com** · #2 (**permalink**) 05-03-2008, 23:03

Hello Andy,

We have most of the 123-reg domain management information coverered in another thread on the forum. Please visit transferring website from 123-reg to eUKhost for detailed information.

Here >>> transferring website from 123-reg to eUKhost

**OneApplications** · #3 (**permalink**) 06-03-2008, 02:28

Hi Andy,

Just a word of warning. I have 2 domains with 123-reg and about a month back I needed to change their DNS to point to my VPS nameservers (hosted with EUK). So I logged onto my 123 control panel thinking this would be a simple task. One of them I changed with no problems. The other gives me an error regarding my nameservers not being in some registry. The error message tells me to simply contact 123's support team by email. Well I've done this about five times over the last month and I'm still waiting for a reply!!

I have no doubt that their services are ok but their support appears non-existant at the moment for some reason.

In a word, you may be better looking elsewhere!

**Kraeg** · #4 (**permalink**) 06-03-2008, 07:23

I have lots of domains with 123-reg, brilliant company. When you want to change name servers they have an "OpenSRS" register which means you cant change your domain names name servers onto something they havent had before.

For example my name servers are ns1.thehostinghq.co.uk and ns2.thehostinghq.co.uk and i also bought the .com version, i had to open a support ticket and register them both with this "OpenSRS" system so that i could use them for all my domain names.

Open a support ticket with some the error copied and pasted, they normally reply within 5/6 hours

~Kraeg

**AndySV1K** · #5 (**permalink**) 06-03-2008, 09:03

Quote:

Originally Posted by eUKhost.com

Hello Andy,

We have most of the 123-reg domain management information coverered in another thread on the forum.

Thanks for the link,but i have already seen that one, it doesnt describe the process of setting up private nameservers, just how to change the nameservers in 123reg, this isnt my problem, Im trying to setup private nameservers in my company name, but that domain isnt with 123 at this time. Is it still possible?

Andy.

**AndySV1K** · #6 (**permalink**) 06-03-2008, 09:05

Quote:

Originally Posted by OneApplications

Hi Andy,

Just a word of warning. I have 2 domains with 123-reg and about a month back I needed to change their DNS to point to my VPS nameservers (hosted with EUK). So I logged onto my 123 control panel thinking this would be a simple task. One of them I changed with no problems. The other gives me an error regarding my nameservers not being in some registry. The error message tells me to simply contact 123's support team by email. Well I've done this about five times over the last month and I'm still waiting for a reply!!

I have no doubt that their services are ok but their support appears non-existant at the moment for some reason.

In a word, you may be better looking elsewhere!

Hi,

Ive used 123 for a few years now, never had a problem so far, although i take into account what you are saying as ive never tried to setup private nameservers before.
fingers crossed for me!

Andy.

**eUKhost.com** · #7 (**permalink**) 06-03-2008, 14:48

You will need to setup A records for your private nameservers from "Manage DNS" section of 123-reg control panel. Once you setup A records then the nameservers will get registered.

then enter the first part of your nameserver like ns1 and then the IP address in last field like shown in image below :-

**AndySV1K** · #8 (**permalink**) 06-03-2008, 14:53

Ive just done this after a conversation with Alan in support. He helped me get everything set up on the VPS end.

I went back into 123reg and altered the DNS settings for my domain, i didnt add new records though, i just changed the existing two ip addresses. was this wrong?

the first was @ A record
the second was www A record

Hopefully ive done it right, i guess its a waiting game now until it propogates.

Andy.

**OneApplications** · #9 (**permalink**) 06-03-2008, 18:33

Yes that will work Andy. It just means that you're using their DNS zone instead of the one on your VPS. The alternative is to change the nameservers at 123 to point to your own nameservers. That way you can edit the DNS zone on your VPS for the domain directly.

Just replying to the 123 support issue, I did raise a support ticket about a week ago with 123 but am still waiting. Has anybody else tried to contact them recently? The services@123-reg.co.uk email seems totally dead!

**eUKhost.com** · #10 (**permalink**) 06-03-2008, 19:39

Quote:

Originally Posted by AndySV1K

Ive just done this after a conversation with Alan in support. He helped me get everything set up on the VPS end.

I went back into 123reg and altered the DNS settings for my domain, i didnt add new records though, i just changed the existing two ip addresses. was this wrong?

the first was @ A record
the second was www A record

Hopefully ive done it right, i guess its a waiting game now until it propogates.

Andy.

Hello Andy,

You have pointed A record and www CNAME record of your domain name to your VPS. You won't be able to create subdomains on your VPS as they won't resolve unless you add their A records from 123-reg control panel. Priivate nameservers need their separate entry.

Once you register private nameservers, you will need to point your domain name to those nameservers from "change nameservers" section and after that all your subdomains added on the VPS will immediately resolve from the VPS and you won't need to login in the 123-reg control panel again.

**OneApplications** · #11 (**permalink**) 06-03-2008, 20:20

Just to clear something up, it would appear that I didn't actually submit a ticket to 123 (I thought I had). I have done now so I'll see if this is answered. I have emailed them several times though and received no reply. Fingers crossed they reply this tme!!

**eUKhost.com** · #12 (**permalink**) 06-03-2008, 20:33

Quote:

Originally Posted by OneApplications

Just to clear something up, it would appear that I didn't actually submit a ticket to 123 (I thought I had). I have done now so I'll see if this is answered. I have emailed them several times though and received no reply. Fingers crossed they reply this tme!!

Would you like to wait for few weeks ?

**AndySV1K** · #13 (**permalink**) 06-03-2008, 21:37

Quote:

Originally Posted by eUKhost.com

Hello Andy,

You have pointed A record and www CNAME record of your domain name to your VPS. You won't be able to create subdomains on your VPS as they won't resolve unless you add their A records from 123-reg control panel. Priivate nameservers need their separate entry.

Once you register private nameservers, you will need to point your domain name to those nameservers from "change nameservers" section and after that all your subdomains added on the VPS will immediately resolve from the VPS and you won't need to login in the 123-reg control panel again.

Oh dear. its worse than i thought! i am a complete and utter novice. I dont understand your post!

You say i have to register private nameservers? Is this over and above what i did on the VPS today with Alan? I altered the DNS settings to tally the nameservers to the IP's

Do i have to register the nameservers somewhere else too?

Does the text of the nameserver, have any relation to a domain name, ie would the private nameserver ns1.dnsretard.com have a direct relationship to a domain name of dnsretard.com? I have named my nameservers as per my company's domain name, but this is staying as is, nothing to do with my VPS for maybe a couple of weeks until i have everything set-up and working, then i will transfer the company domain to 123reg and point it to the VPS, does that make sense?

Ive just tried accessing the domain name i have tried to point to the VPS (its not the same name as the nameservers though) but it cant be found, either it hasnt had time to propogate or ive made a boo boo. or i still havnt completed the task.

I really appreciate all the help by the way!

Andy.

**AndySV1K** · #14 (**permalink**) 07-03-2008, 09:48

Today i still cant seem to get the domain to resolve.

If i check it with intodns.com it says that the nameservers have no A records.

Im guessing this is my main problem now. Where can this be sorted, is it on the VPS, at 123reg, or with the domain host for my company domain?

the domain im trying to get working on the VPS is pedaluk.co.uk

andy.

**AndySV1K** · #15 (**permalink**) 07-03-2008, 12:46

Anyone?

Andy.

**eUKhost.com** · #16 (**permalink**) 07-03-2008, 13:23

Quote:

Originally Posted by AndySV1K

Anyone?

Andy.

I have included 2 images in one of my posts above. I have explained how to register private nameservers from "Manage DNS" section of your 123-reg control panel. Once you register your private nameservers then you need to point your domain to those nameservers from "Change Nameservers" section of your 123-reg control panel.

If you still find it difficult to do it yourself then initiate a livechat session with one of our support staff and provide them login details of your 123-reg control panel. Refer this thread in chat so that they can read the procedure I have mentioned in this thread and get it sorted for you.

**OneApplications** · #17 (**permalink**) 07-03-2008, 20:45

Did you get this sorted Andy?

**AndySV1K** · #18 (**permalink**) 07-03-2008, 21:15

Unfortunately not yet no.

Im never sure whether i wait long enough, so i have trasnferred a second domain into 123reg so i have two that i can play around with.

I put this into the forum rather than as a live chat or ticket as i feel like im a pain contacting the live support guys, ive done it twice already and seeing as half of the problem i have is likely to be related to another company (123reg) i dont see it as EUK's entire duty to solve it, I just thought that someone else has bound to have gone through the same or similar process and was hoping to gain from their experience. Ive done a lot of reading into DNS in the last few days, so i understand it a lot more than i previously did. Im not one to expect others to sort everything and me sit back and relax, i want to understand what im doing to enable me to do it again if necessary and who knows, maybe help someone else here one day with a similar problem.

So if anyone can shed any light on why intoDNS.com states my nameservers have no A records i would be very grateful.

its ns1.sound-designs.co.uk and ns2.sound-designs.co.uk
the domain sound-designs.co.uk resides somewhere else and hasnt been touched, it points to my existing VPS (not the EUKHOST one)

Im trying to get pedaluk.co.uk and 211209.co.uk to work on the new VPS, i have set the nameservers to the ones mentioned above, i have set new A records to reference to the two IP addresses i have set as nameservers in the VPS. but as yet, no luck.

Andy.

**eUKhost.com** · #19 (**permalink**) 07-03-2008, 21:43

Hello Andy,

Can you please include a snapshot of "Manage DNS" section and "Nameservers" section of your 123-reg control panel ?

We are here to help you and there's no need to feel bad for contacting our support team. We want your websites to work smoothly as you are our customer and if it takes solving 123-reg problems then we have no issues in doing so

DNS changes take few hours so if you check nameserver status immediately then you won't get any results. Make sure you add A records for respective nameservers on your VPS as well as the nameservers won't work if they don't have A records on your VPS.

**AndySV1K** · #20 (**permalink**) 07-03-2008, 22:04

Thank you for your replies...

ok...

here are two snapshots, the first for pedaluk.co.uk the second for 211209.co.uk pedaluk.co.uk has been left for atleast 24hours without it resolving.

211209 was done this morning.

i havnt included snaps of the nameserver page as when you go to that page the fields are blank, they have been assigned though as ive done a whois and it states the nameservers are as per i set them.

I will double check this now though to be sure.

As i get further into this, im suspecting that it could be something in the VPS.

Andy.