Accessibility Issues

[eUK-Nick]

Dear Customers,

We are having a few problems while accessing all VPS Hosting nodes in the IP range 92.48.110.* . . . this is being looked at currently. Consequently VPS Hosting' within this range will also have similar accessibility problems. We apologise for the inconvenience. Thank you for your patience.

[eUK-Nick]

The situation will be fully corrected in the next 20 to 30 minutes at the most. Thank you all for your patience.

[eUK-Nick]

All is well now. Connectivity has been restored. We thank you all for your patience. Thank you once again

[indaloman]

Originally Posted by eUK-Nick

All is well now. Connectivity has been restored. We thank you all for your patience. Thank you once again

My sites have been inaccessible since 17.37 today, support said they are working and I should clear my browser cache, I have been using the web long enough to know that. I cannot connect to WHM, CPanel or any of my website hosting, I can access Power Panel.
I replied to their email at 19.15 today, so far I have had no reply. My sites have been inaccessible for almost 4 hours now.
My IP is in the range 92.48.102.XX. Can anybody tell what’s going on?

[eUK-Nick]

Hello Bill,

I have located your VPS Hosting. Let me check this up with our VPS Hosting Support Team.

[freeneasy]

Ours is on subnet 91.186.25.*** And we had similar problems tonight could not access web site,cpanel, whm or ssh. I had to contact support and they had to re-start the 'named service'.

[eUK-Nick]

Originally Posted by indaloman

My sites have been inaccessible since 17.37 today, support said they are working and I should clear my browser cache, I have been using the web long enough to know that. I cannot connect to WHM, CPanel or any of my website hosting, I can access Power Panel.
I replied to their email at 19.15 today, so far I have had no reply. My sites have been inaccessible for almost 4 hours now.
My IP is in the range 92.48.102.XX. Can anybody tell what’s going on?

Bill,

Philip has answered your ticket with all the details and the reasons. He has addressed all the concerns raised.

[eUK-Nick]

Originally Posted by freeneasy

Ours is on subnet 91.186.25.*** And we had similar problems tonight could not access web site,cpanel, whm or ssh. I had to contact support and they had to re-start the 'named service'.

Hello Jim,

This is the VPS Hosting we are talking of getting moved. I have answered your post in the other thread which you have open for this.

[freeneasy]

Yes i appreciate that Nick but you are missing the point.

This is a problem that other VPS Hosting users on different sub nets have experienced tonight.
I was just stating that we had the same problems at the same times.

[eUK-Nick]

Originally Posted by eUK-Nick

Bill,

Philip has answered your ticket with all the details and the reasons. He has addressed all the concerns raised.

Just to shed more light on this . . .

90.206.61.237 # lfd: 5 (cpanel) login failures from 90.206.61.237 - Fri Jun 20 17:22:23 2008

Your IP was blocked in the the firewall due to login failures.

This has been unblocked now. You should have unrestricted access to your VPS Hosting.

[eUK-Nick]

Originally Posted by freeneasy

Yes i appreciate that Nick but you are missing the point.

This is a problem that other VPS Hosting users on different sub nets have experienced tonight.
I was just stating that we had the same problems at the same times.

I am already in communication with the NOC team to check if there was a network problem or was it just the nodes.