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  #1 (permalink)  
Old 23-12-2009, 17:46
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Join Date: Jan 2008
Posts: 68
Default EW52 - whats happened to it ?

I have a semi-dedicated hosted on Node EW52 that has been on its back all day now with no real sign of it being revived despite a ticket being open most of the day.

Anyone else hosted on this node seeing problems with their container ?
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  #2 (permalink)  
Old 23-12-2009, 20:45
Senior System Administrator
 
Join Date: Oct 2006
Posts: 377
Thumbs up Hello

Hello,

The hardware node on which your VPS is hosted got rebooted automatically because one of the VPS was causing high CPU load on it. We have already suspended the problematic VPS.

We are continuously monitoring the node and all VPSes are up and running fine at the moment.
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Sebastian
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  #3 (permalink)  
Old 24-12-2009, 00:12
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Join Date: Jan 2008
Posts: 68
Default

That doesn't really explain it in much detail or explain why i'm still down after 15 hours, but thanks for taking the time to reply.

What I would ask based on your response is how one of the VPS containers can cause this when the whole idea of containers is to split a physical node into multiple virtual nodes but protect each one so that no single container can impact on the others.

I have had serious ongoing issues for some time on this node and have constantly been told that no other container can be causing the issues I am seeing (john and mark have been made aware of this) due to the way the virtualisation works.

The node appears to have been restarted 3 times in the early hours of this morning and it was the 3rd reboot that appears to have caused my issues.

My container has been down for 15 hours , Mysql server will not start and stay running which means that plesk won't function, half of my sites won't function as they use Mysql.

My MSSQL2005 databases are running, but the management software won't run as that is corrupt.

And theres a whole load of files that are corrupt and won't fix using a chkdsk /f even during a reboot.

Long and short of it is that I have now requested that the container be restored to 20th Dec 4am backup and thankfully I have some database backups that are more recent that I can apply once it's back up.

And it's now an hour since I gave the go-ahead to do the restore of the container and it still hasn't been shutdown ready for restore
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  #4 (permalink)  
Old 24-12-2009, 07:29
Managing Director(eUKhost.com)
 
Join Date: Nov 2007
Location: United Kingdom
Posts: 618
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Hello,

Your Semi Dedicated has been migrated to a new node and the websites appear to be working without problem.

Although almost entirely virtualized, certain resources are never properly separate (CPU, being the worst). Unfortunately high CPU load on one Semi-Dedicated/VPS can cause other VPS on the same node to experience problems. Although this wouldn't result in corruption problems you have experienced though.

I have also replied to your e-mail.
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