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  #1 (permalink)  
Old 15-05-2007, 10:36
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Location: London, England
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Default Sending Email via ASP on Virtual Private Server

Hi folks,

I'm just testing my new website hosting on your Windows VPS Hosting service and have obviosuly got loads of questions! The main one at the moment is how/where can I send my web sourced emails via?

My dev machine has Exchange installed locally so everything is easy;

Set myMail = CreateObject("CDO.Message")
myMail.To = sEmail_To
myMail.From = sEmail_From
myMail.Subject = sEmail_Subject
myMail.TextBody = sEmail_Message
myMail.Configuration.Fields.Item("http://schemas.microsoft.com/cdo/configuration/sendusing") = 2
myMail.Configuration.Fields.Item("http://schemas.microsoft.com/cdo/configuration/smtpserver") = "127.0.0.1"
myMail.Configuration.Fields.Item("http://schemas.microsoft.com/cdo/configuration/smtpserverport") = 25
myMail.Configuration.Fields.Item("http://schemas.microsoft.com/cdo/configuration/smtpauthenticate") = 1
myMail.Configuration.Fields.Item("http://schemas.microsoft.com/cdo/configuration/sendusername") = "My NT Account"
myMail.Configuration.Fields.Item("http://schemas.microsoft.com/cdo/configuration/sendpassword") = "My NT Password"
myMail.Configuration.Fields.Update
myMail.Send
Set myMail = nothing

I've enabled the SMTP service on my local VPS Hosting, but I'm not getting anything. I know the logic works as if I enter the external IP address of my remote development machine it sends fine! (Not ideal as a long term solution ).

I assume I need to know the IP address of an SMTP gateway somewhere at eUK, but I'll also need to authenticate?

Any advice would be much appreciated.

Chat soon.
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  #2 (permalink)  
Old 15-05-2007, 10:53
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Posts: 85
Default

Hello,

Can you please provide us the error you are getting while sending mails so that we can further assist you?
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Old 15-05-2007, 11:00
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Hi Sam,

Unfortunately I'm not getting any error messages in eitehr the IIS Web Server Logs or the NT Event Log - the message just never arrives at the destination.

Chat soon.
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  #4 (permalink)  
Old 15-05-2007, 11:25
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Hello,

Please open a ticket at <a href="http://www.eukhost.com/vps-...;@]eukhost.com alongwith the administrator login details of your VPS Hosting so that we can check the issue.
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Old 17-05-2007, 12:45
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Well....

I sent the email to VPS Hosting@euk, I spoke to 3 people on the phone, I spent hours sat watching the little yellow light on Livechat - I was even asked to add 'support' to my MSN messenger so that I could speak to the right person (even I know MSN support ended on the the 15th!).

The end result of over 50 hours of chasing EUK to sort out this problem is that I've had to bodge it myself.

I'm now running an open SMTP Relay on my windows VPS Hosting - hopefully restricting it to only accepting messages from 127.0.0.1 will protect me - but at least I can get messages out from my website hostings now.

Well I've got 25 days of my first month still to run.. anyone know a good alternative to euk?
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  #6 (permalink)  
Old 17-05-2007, 13:03
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Hello,

We haven’t received a single Ticket from you. If you have sent the mail, please let us know the Ticket Number so that we can check.
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Old 17-05-2007, 13:24
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Quote:
Originally Posted by Sam View Post
Hello,

We haven’t received a single Ticket from you. If you have sent the mail, please let us know the Ticket Number so that we can check.
Hi Sam,

Well as per your previous request, I sent you all teh information at 12:56 BST on the 15th. I've also spoken to atleast 5 different people at EUK (and have names for 4 of them). Danny was the most helpful (he actually called me back!), but he couldn't find any record of any of my previous conversation either!

The email I sent has not been bounced back either.

How about the messages I left via LiveChat, can you see those? - there all under my registered name and email address. How about my customer record, how many calls have you got logged against me?

Chat soon.
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  #8 (permalink)  
Old 17-05-2007, 13:37
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Hello,

Quote:
How about the messages I left via LiveChat, can you see those?
I have asked you to give us the complete details of the problem, and you have not replied that Ticket. So please update the Ticket and let us know the exact link where you are facing problem so that we can assist you in a better way.
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