Server Monitor Error Email

**stukelly** · #1 (**permalink**) 15-06-2009, 07:49

A few weeks ago I signed up to your Server Monitoring Service. Over the weekend I have received several emails with the following error:

Quote:

IP: xxx.xxx.xxx.xxx (I have removed the server IP for security)

Snmp status: Offline

How can I fix this problem?

**Philip S** · #2 (**permalink**) 15-06-2009, 08:10

Hello,

We have reconfigured the Snmp service on the server, The server monitoring service is now working properly. Please do not hesitate to contact us if you have any questions or require further assistance and we'll be delighted to assist you.

Regards,
Philip S.
VPS Team.

**stukelly** · #3 (**permalink**) 05-08-2009, 08:18

Hi Philp,

I have started receiving Snmp status: Offline error emails again. Can you reconfigure the SNMP server again?

Thanks Stu

**Philip S** · #4 (**permalink**) 05-08-2009, 08:49

Hello,

I am checking this issue with developers and I will update this thread as soon as possible.

Regards,
Philip S.
VPS Team.

**Rsync** · #5 (**permalink**) 06-08-2009, 05:26

Hello Paul,

Snmpd service was not running on your VPS due to which you were getting fail notification emails. We have started the service, now you will not get any notification emails.
You can also restart the snmpd service from your VPS shell using following command.
====
service snmpd restart
====