Site repeatedly going down recently

**Rsync** · #21 (**permalink**) 04-11-2008, 23:26

Hello,

Without knowing your server details, how we can help you. Please provide us the ip address of your VPS server so that our admins can look into your problem as soon as possible.

**Rsync** · #22 (**permalink**) 05-11-2008, 00:07

Quote:

Originally Posted by 4th Potus

Main IP Address: 92.48.83.168 ?

Binary files of your VPS got corrupted in the same way as it was corrupted last time. You must doing or having program installed on your VPS which is creating such problem. Let us know the exact changes which you have don so that we can try to solve this for you.

**Rsync** · #23 (**permalink**) 05-11-2008, 00:18

Hello,

I have replaced all the corrupted Binary of your VPS, now everything is working fine again.

**Star** · #24 (**permalink**) 05-11-2008, 09:38

Thank you Ryan, I appreciate your help.

What we don't understand is how these files are getting corrupted. As we've said before, we have VERY limited technical knowledge, none of us even log into the server. So there is nothing we're doing at our end to corrupt the VPS.

This is really becoming a bit too frequent now, and no one seems to be able to provide us with the answer as to they we keep getting corrupted.

**DPS Computing** · #25 (**permalink**) 05-11-2008, 11:27

Rsync did say "You must doing or having program installed on your VPS which is creating such problem."

He has said this as the same corruption seems to be happening again and again. Do you have any additional software installed on your account that could be doing this?

**eUKhost.com** · #26 (**permalink**) 05-11-2008, 11:36

We will install some scripts on your vps which will clean the /tmp directory every day. This should fix the problem you have with filling of /tmp partition.

I will let you know once this is done.

**eUKShane** · #27 (**permalink**) 05-11-2008, 12:22

Hello,

Apologize for this inconvenience.
We have set a cron which will empty files from /tmp partition daily. We will also monitor your VPS for next few hours.

**joergmoop** · #28 (**permalink**) 05-11-2008, 13:17

Is this actually going to resolve the problem, or will we be left with a cron issue, like the previous occasion this happened?

**eUKhost.com** · #29 (**permalink**) 05-11-2008, 15:45

Quote:

Originally Posted by joergmoop

Is this actually going to resolve the problem, or will we be left with a cron issue, like the previous occasion this happened?

This solution will work as long as no one removes the cronjob we have set. If someone alters our cronjob then the problems will reoccur.

**joergmoop** · #30 (**permalink**) 05-11-2008, 15:48

Quote:

Originally Posted by eUKhost.com

This solution will work as long as no one removes the cronjob we have set. If someone alters our cronjob then the problems will reoccur.

That's great, but none of us removed the last one and it still happened again.

**DPS Computing** · #31 (**permalink**) 05-11-2008, 16:34

Quote:

Originally Posted by joergmoop

That's great, but none of us removed the last one and it still happened again.

Hmmmm does seem like a strange one. But if Mark says that by not removing / altering the cron job will make the site work, then the site will work

.

**Star** · #32 (**permalink**) 05-11-2008, 16:59

Thank you.

I guess we'll have to see what happens. If anything is being altered, then it's not from our end I can guarentee you that!

**DPS Computing** · #33 (**permalink**) 05-11-2008, 17:02

Quote:

Originally Posted by Star

Thank you.

I guess we'll have to see what happens. If anything is being altered, then it's not from our end I can guarentee you that!

No problem. I wish you every luck with your site and hope that this problem has gone for good for you now

.

**Star** · #34 (**permalink**) 05-11-2008, 17:03

Oh I hope so too, you should see some of my forum members when they get angry

**DPS Computing** · #35 (**permalink**) 05-11-2008, 17:04

Quote:

Originally Posted by Star

Oh I hope so too, you should see some of my forum members when they get angry

Hehe, lets try and keep them happy then

.

**jc8654** · #36 (**permalink**) 06-11-2008, 00:27

You should try seeing some of the forum members here when they get angry.

**DPS Computing** · #37 (**permalink**) 06-11-2008, 12:24

Quote:

Originally Posted by jc8654

You should try seeing some of the forum members here when they get angry.

I don't think we want to expose him to that just yet lol

**4th Potus** · #38 (**permalink**) 10-01-2009, 12:46

It's happened again.

Please advise.

Main IP Address: 92.48.83.168

**Rsync** · #39 (**permalink**) 10-01-2009, 13:23

Hello,

There was a problem in the dns zone of your VPS, due to which your website was not working.
We have corrected the DNS entry and named service was restarted, now your site is working fine. Please check and let us know if you need any further assistance.

**4th Potus** · #40 (**permalink**) 12-01-2009, 21:42

It's happening again.