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  #21 (permalink)  
Old 25-01-2008, 14:51
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Quote:
Originally Posted by FCP View Post
I can now get on to Virtuozzo and Plesk but i am unable to manage anything as the menu on the left has been replaced with the following error:-

Application Error

The server encountered an internal error or misconfiguration.

Contact yOur Web hosting Provider

Please report this problem to the technical support.
Hello Phillip,

This has been referred to SW-Soft & we are awaiting advise from them on this. Mike has updated your ticket. We will keep you posted in the ticket.
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  #22 (permalink)  
Old 25-01-2008, 21:35
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Update fron the ticket:-

It seems that the Plesk configuration files has been corrupted and we have contacted SW-Soft Engineers to look into. We will keep you updated regarding this.
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  #23 (permalink)  
Old 25-01-2008, 23:28
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Quote:
Originally Posted by FCP View Post
Update fron the ticket:-

It seems that the Plesk configuration files has been corrupted and we have contacted SW-Soft Engineers to look into. We will keep you updated regarding this.
cmd.exe was corrupt on your Windows VPS Hosting which has been fixed now. Your ticket has been answered.
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  #24 (permalink)  
Old 26-01-2008, 20:10
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There is also something strange going on with the DNS on my VPS Hosting

Daedo.co.uk resolves to my old VPS Hosting address (87.117,246.51)
Fullcontact.co.uk resolves to 8.15.231.10 but is not pingable
Fimpmedia.com resolves to the new VPS Hosting and correct IP 87.117.252.226
My new domain halifaxtaekwondo.co.uk is not pingable at all
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  #25 (permalink)  
Old 26-01-2008, 20:42
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Hello Phill,

We already replied in your ticket regarding this issue. Please check our response to the ticket.
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  #26 (permalink)  
Old 27-01-2008, 01:08
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This might be sorted now but when I had a similar problem, restarting the DNS service sorted it.
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  #27 (permalink)  
Old 27-01-2008, 03:02
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Phil, all the domains resolve properly for me, they're pinging to 87.117.252.226. You may need to wait until the DNS gets propagated throughout the internet.
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  #28 (permalink)  
Old 27-01-2008, 18:49
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Now the mailenable service has stopped and can not be restarted even though its set to Automatic.

Getting the error:-

Error occured while try get list of services.

Possible reasons

Service subsystem not available: resource shortage, perform to many operation, locked, other.
Virtuozzo was misconfigured.
Possible solutions

Wait 30 seconds and try again.
Call HW Administrator for support.
Other possible actions
Refresh this page
Show Technical Details

I am sure i am due a day where i don't have to log a call to EUK.
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  #29 (permalink)  
Old 27-01-2008, 19:27
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Hello,

This has been solved on live chat.

Please email to <a href="http://www.eukhost.com/vps-...a>@eukhost.com or come on live chat for further assistance. We will do our best to solve the problem as fast as possible.
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  #30 (permalink)  
Old 30-01-2008, 19:36
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My web sites are down and email is not working. I am also not able to logon to the control panel. Sent an email to the VPS Hosting team over an hour ok but a have not had a reply yet.
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  #31 (permalink)  
Old 30-01-2008, 19:44
FCP FCP is offline
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I logged on to Virtuozzo and the VPS Hosting was down. I started it again and everything looks ok. Could someone please investigate why this happened so we can prevent it happening again.
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  #32 (permalink)  
Old 31-01-2008, 06:26
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Quote:
Originally Posted by FCP View Post
I logged on to Virtuozzo and the VPS Hosting was down. I started it again and everything looks ok. Could someone please investigate why this happened so we can prevent it happening again.
Hello Phillip,

I am having the VPS Hosting technicians once again look into your VPS Hosting. They will reply your ticket shortly with the progress.

Please update the support ticket if you have an issue or a problem. The helpdesk & live-chat is monitored more closely than the forums for support issues. Thank you for your co-operation.
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  #33 (permalink)  
Old 12-02-2008, 21:51
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Guess what.......yep, my website hosting are down again

I will raise this with the online support too.
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  #34 (permalink)  
Old 12-02-2008, 23:11
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VPS Hosting restart and now working. Now sure what keeps killing it though
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  #35 (permalink)  
Old 12-02-2008, 23:38
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Quote:
Originally Posted by FCP View Post
VPS Hosting restart and now working. Now sure what keeps killing it though
There was high memory consumption on many VPS Hosting's on the main server due to which your VPS Hosting was inaccessible. We have fixed this and your VPS Hosting is running fine.

Please let us know if you need any further assistance.
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