VPS Being Slow - UK Web Hosting | Dedicated Server Windows and Linux VPS Forum

**mephisto** · #1 (**permalink**) 17-01-2008, 12:16

Has anybody else noticed their VPS Hosting being slow? mines on the 78.129.131. nodes, but it just seems slower than normal.

I'm going through and optimising what I can, but even when I stopped all services it still seemed slow.

**eUKhost.com** · #2 (**permalink**) 17-01-2008, 12:21

Hello Robert,

We have recently received new Servers from Dell which have 2 x Quad Core Xeon ( 2.33 GHz ) CPU and 8 GB RAM. You can ask our VPS Hosting Team to migrate your account on this new nodes. You may need to change the IPs with this migration but you will see major difference in performance once your VPS Hosting is migrated.

We will phase out all old x3210 nodes one by one as the performance of these old nodes has gone down in last couple of months. I have seen performance of new servers and it is absolutely Brilliant!

**eUK-Nick** · #3 (**permalink**) 17-01-2008, 12:23

Rob,

We have noticed this about a week back. The node on which your VPS Hosting is hosted would be moved onto a newer hardware node. This will solve any latency or response issues you have with your VPS Hosting. A notification would be sent soon with the details.

Thank you for your patience.

**mephisto** · #4 (**permalink**) 17-01-2008, 12:33

Quote:

Originally Posted by eUKHost.com

We have recently received new Servers from Dell which have 2 x Quad Core Xeon ( 2.33 GHz ) CPU and 8 GB RAM. You can ask our VPS Hosting Team to migrate your account on this new nodes. You may need to change the IPs with this migration but you will see major difference in performance once your VPS Hosting is migrated.

Yes I would like that to happen, I take it I'd have to submit a ticket to get it done? I'd prefer to anyway so that I can make sure the node is ready for the change.

Quote:

Originally Posted by eUK-Nick

We have noticed this about a week back. The node on which your VPS Hosting is hosted would be moved onto a newer hardware node. This will solve any latency or response issues you have with your VPS Hosting. A notification would be sent soon with the details.

Is this the same thing?

I'm actually making some adjustments to my VPS Hosting anyway to cope with low memory, such as without innodb and using lighthttpd instead of apache. Has anybody else got any suggestions that would make improvements?

**eUK-Nick** · #5 (**permalink**) 17-01-2008, 12:39

Quote:

Originally Posted by mephisto

Yes I would like that to happen, I take it I'd have to submit a ticket to get it done? I'd prefer to anyway so that I can make sure the node is ready for the change.

Is this the same thing?

I'm actually making some adjustments to my VPS Hosting anyway to cope with low memory, such as without innodb and using lighthttpd instead of apache. Has anybody else got any suggestions that would make improvements?

Rob,

Mark & me are on the same topic. We are planning to do it even without the customers requesting for it. But if you want, we will have your VPS Hosting moved anytime you want it to be done. All you have to do is raise a ticket requesting to be migrated onto the new nodes.

**mephisto** · #6 (**permalink**) 17-01-2008, 12:53

Cheers, I'll make preparations for it then. So will my IPs change?

**eUK-Nick** · #7 (**permalink**) 17-01-2008, 12:57

Rob,

Your IP's would change. However, since we would be keeping your old VPS Hosting active all the time, there wont be downtime. We will terminate it only after you confirm that all the data is there. Once the domains start resolving from the new IP's, you may request for termination of the old VPS Hosting as that would then have ensured that you have everything you want.

**mephisto** · #8 (**permalink**) 17-01-2008, 13:00

Will I still be able to stick with Debian? I was considering upgrading to the L-VPS Hosting-02 package too, would it be easier to do in one go?

**eUK-Nick** · #9 (**permalink**) 17-01-2008, 13:06

Quote:

Originally Posted by mephisto

Will I still be able to stick with Debian? I was considering upgrading to the L-VPS Hosting-02 package too, would it be easier to do in one go?

Yes, of course. You would get Debian & the upgrade to L-VPS Hosting-02 is also possible. Both can be done in one go. You just have to mention that you wish to upgrade & want the new VPS Hosting to be setup with the specs for L-VPS Hosting-02.

In your ticket, please mention that you wish to upgrade so that the billing team sends you an invoice accordingly.

**mephisto** · #10 (**permalink**) 17-01-2008, 13:18

Quote:

Originally Posted by mephisto

I'm actually making some adjustments to my VPS Hosting anyway to cope with low memory, such as without innodb and using lighthttpd instead of apache.

For anyone whos interested, removing innodb capability from MySQL Server reduced the amount of memory it was using from about 145MB to 35MB.

**eUKhost.com** · #11 (**permalink**) 17-01-2008, 13:45

Quote:

Originally Posted by mephisto

For anyone whos interested, removing innodb capability from MySQL Server reduced the amount of memory it was using from about 145MB to 35MB.

Yes. I know that and thats the reason we don't use innodb on our shared servers. Troubleshooting and repair work on innodb databases becomes quite difficult and thats one more reason not to use innodb on MySQL Servers. innodb has some advantages for website hostings with huge MySQL databases but none for small website hostings.

**mephisto** · #12 (**permalink**) 17-01-2008, 13:57

Quote:

Originally Posted by eUKHost.com

innodb has some advantages for website hostings with huge MySQL databases but none for small website hostings.

One that I know of is Innodb only does row locking instead of table locking.

**mephisto** · #13 (**permalink**) 17-01-2008, 16:25

Is it possible to buy extra resources for my VPS Hosting? When I used to have a VPS Hosting with catalyst2 they offered 'upgrades' at additional rates per month. For example, an extra GB disk space for an extra £1 was one they offered.

Personally I'd be interested in getting a total of 1GB of gauranteed ram.

**eUK-Nick** · #14 (**permalink**) 18-01-2008, 08:15

Hello Rob,

We do not offer packages of additonal resources like RAM, space or bandwidth for our VPS Hosting. We have certain templates which we use & we never over-step them.

Our semi-dedicated servers come with 2GB guaranteed RAM. 60 GB space & 800 GB bandwidth. You might want to have a look at that plan. The details are available at http://www.eukhost.com/semi-dedicated.php

Let us know if you need more details.

**mephisto** · #15 (**permalink**) 18-01-2008, 13:54

How long should it take to create a new node for me to migrate my VPS Hosting? I raised a ticket #IOR-32869-800, and I would normally ask there, but the URL for support won't resolve an IP from work for some reason.

I'm not in a rush, just want an idea so I can plan ahead.

**eUK-Nick** · #16 (**permalink**) 18-01-2008, 13:59

Quote:

Originally Posted by mephisto

How long should it take to create a new node for me to migrate my VPS Hosting? I raised a ticket #IOR-32869-800, and I would normally ask there, but the URL for support won't resolve an IP from work for some reason.

I'm not in a rush, just want an idea so I can plan ahead.

To be honest, this will take time. We are having the pre-weekend rush of support requests now. Normally, we avoid migrations in the week-day rush as it is a task which has to be handled delicately.

This would be done by 19th January 05.00 AM GMT.

Philip will handle this for you.

**mephisto** · #17 (**permalink**) 21-01-2008, 16:17

I've completed my part for the VPS Hosting upgrade, however the new VPS Hosting I've got doesn't match the specs of the L-VPS Hosting-02 package.

I've only got 20G diskspace and 2 IP addresses. I can't access http://support.eukhost.com from my works internet (gateway timeout), but I have emailed VPS Hosting support, which I believe openned the ticket JNQ-64003-639.

How long should it take to get the VPS Hosting upgraded to what's advertised??

**mephisto** · #18 (**permalink**) 21-01-2008, 17:10

To follow up from above, it also seems like I don't have enough memory assigned to my VPS Hosting. Based on calculations from this forum: http://forum.swsoft.com/showthread.p...readid=26770#7

it seems like I have only 256MB RAM rather than the 384MB that it should be.

In KBytes:

Code:

> cat /proc/user_beancounters | grep privvmpages | awk '{print $4}'
262144