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14-05-2007, 12:18
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Junior Member
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Windows eUKVPS, stability opinions?
just hoping to find out people's opinions on their windows VPS Hosting.
we've really struggled with its stability, the mail service goes down at least once a week and every 1-2 weeks we wake up to the server being completely down.
support have continued to suggest that we're out of memory but we're running UNDER the advertised service list to try and combat that and are sat at 60% usage, indeed our last outage was at 8am with no memory warnings in the logs. Our shared windows server managed exactly the same tasks without any problem 
so any thoughts / suggestions would be much appriciated, anyone ran into similar problems and discovered they were related to something else?
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14-05-2007, 12:45
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Just to say, I am having a similar problem's. My Mail went down yesterday and the server has been down twice in the last two weeks.
Do you reboot your VPS Hosting on a regular basis? I am just asking because I wonder if a weekly reboot would help.
Anyone???
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Morledge
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14-05-2007, 12:56
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Quote:
Originally Posted by Morledge
Just to say, I am having a similar problem's. My Mail went down yesterday and the server has been down twice in the last two weeks.
Do you reboot your VPS Hosting on a regular basis? I am just asking because I wonder if a weekly reboot would help.
Anyone??? |
i HAVE to reboot mine on a weekly basis, its not out of choice lol.
tbh tho it shouldnt have to be rebooted at all.
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14-05-2007, 13:08
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Chief Marketing Officer
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Windows 2003 version is Memory intensive. If you think of running a windows dedicated server with 512 MB RAM then even that will need to be rebooted once in a week. You need at least 1 - 2 GB RAM on a windows server for it to work for months without reboot.
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14-05-2007, 13:15
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Quote:
Originally Posted by eukhost.com
Windows 2003 version is Memory intensive. If you think of running a windows dedicated server with 512 MB RAM then even that will need to be rebooted once in a week. You need at least 1 - 2 GB RAM on a windows server for it to work for months without reboot. |
dare i sound stupid here, but if thats the case, why are you selling professional VPS Hosting packages with 384m of ram that are expected to fall over once a week?
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14-05-2007, 13:27
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Quote:
Originally Posted by eukhost.com
Windows 2003 version is Memory intensive. If you think of running a windows dedicated server with 512 MB RAM then even that will need to be rebooted once in a week. You need at least 1 - 2 GB RAM on a windows server for it to work for months without reboot. |
Hmm.
I've been looking into your VPS Hosting service with interest and you just made my choice a lot easier.
For £44 a month I can get a Windows Server 2003 VPS Hosting with 640MB of ram which I'm expected to reboot once a week and expect stability issues by the end of the every week?
No thanks!
(Uptime Guarantee - 99.9% - Is the 0.1% the reboot once a week?) |
14-05-2007, 13:33
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VPS Hosting package with 640 MB RAM wont need to be rebooted for at least 3 weeks but you should consider our calculations as well.
We have to sell at least 15 VPS Hosting on one node to make some profit so its not possible for us to give 1 GB RAM to each VPS Hosting. If you can afford a VPS Hosting for £44 then why you cannot consider a dedicated server for twice this amount ?
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14-05-2007, 13:36
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Quote:
Originally Posted by Hutchy
Hmm.
(Uptime Guarantee - 99.9% - Is the 0.1% the reboot once a week?)
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You should question microsoft as well for having Windows 2003 Memory intensive. its not our fault as our Linux VPS Hosting's never get rebooted for months even with 256 MB RAM.
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14-05-2007, 13:42
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This probably explains why I couldn't find any other supplier providing Windows Server as a VPS Hosting, only Linux. |
14-05-2007, 13:57
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Hang on... its going slightly off track but we're discovering a lot at the same time.
What your saying is the Windows VPS Hosting spec's are not sufficent for the service your selling?
So the problems I and obviously others are having are because the product is sub standard?
And that it's Microsofts fault because otherwise you can't make a profit on VPS Hosting?
I must admit I'm not particularly overjoyed at that response because the sales team had no hesitation in telling me it would be so much better than the much cheaper windows shared hosting I was on.
I'm quite puzzled at the suggestion to upgrade from VPS Hosting to Dedicated (for twice the price!) because the service you advertise doesn't actually work. Not only do I have very little inclination to spend any further money with EUK Host but in light of things I'm considering requesting a refund.
I would like to see if anyone else is having similar problems, after over a month of fighting with tech support about the issues being memory based I have just been offered to move to a different VPS Hosting server, but without any justification on the reasons why, is it purely memory based or was there something wrong with the VPS Hosting I was on? I'll ask and post the response, hopefully it will provide a further insight into the problem and help others.
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14-05-2007, 13:58
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thats not just one reason. They don't know to manage Windows VPS Hosting and nodes and thats why they cannot offer Windows VPS Hosting.
Basically hosting companies find it difficult to get good windows system admins and thats why they don't offer windows hosting.
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14-05-2007, 14:02
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Looking at Taintedwoods reply, isn't that slightly ironic?
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14-05-2007, 14:54
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Hello TaintedWoods,
We have another node ready right on which we will setup only 10 VPS Hosting's to allow more Memory on Windows VPS Hosting's
If you want to move your VPS Hosting on it then open a ticket for our VPS Hosting Support team from http://support.eukhost.com and they will make a new VPS Hosting for you. transferring your data would be your job as we wont be able to assure 100% data transfer if you want us to do that.
This offer is available for other customers as well.
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14-05-2007, 14:57
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Chief Marketing Officer
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Quote:
Originally Posted by Hutchy
Looking at Taintedwoods reply, isn't that slightly ironic?
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he is a customer and he has paid for service so he has full authority to demand what has been advertised. We are reselling Microsoft product so we need to give some solution for this problem.
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14-05-2007, 15:20
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I managed to run a Microsoft Exchange server on 256mb RAM for 2 months without reboot, I only rebooted it in the end because I had installed some new software.
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I'm only a forum gremlin (moderator), and do not work for eUKhost in any way. Opinions expressed by me are mine only, and do not reflect those of either eUKhost or any company that may be listed above.
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14-05-2007, 15:46
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Quote:
Originally Posted by flesso
I managed to run a Microsoft Exchange server on 256mb RAM for 2 months without reboot, I only rebooted it in the end because I had installed some new software.
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I mentioned "Windows 2003 Standard Server"
You must be aware of the fact that windows 2003 standard cannot be installed on a 56 MB RAM and the reason is that the OS itself takes 256 MB RAM. so if you are on a basic VPS Hosting plan then you are left with only 128 MB for use as 256 is always used by the OS. clogg goes on improving with uptime so you are left with no option after few days and you have to reboot your VPS Hosting.
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14-05-2007, 15:50
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Quote:
Originally Posted by eukhost.com
I mentioned "Windows 2003 Standard Server"
You must be aware of the fact that windows 2003 standard cannot be installed on a 56 MB RAM and the reason is that the OS itself takes 256 MB RAM. so if you are on a basic VPS Hosting plan then you are left with only 128 MB for use as 256 is always used by the OS. clogg goes on improving with uptime so you are left with no option after few days and you have to reboot your VPS Hosting. |
It was enterprise edition I was running on 256mb, along with Exchange Server Enterprise. They weren't trials, they were the real thing. As for eUKhost's basic plan, I've had no problem running Exchange Server 2003 Enterprise on that either, but I did wake up a couple of mornings to find that it was down though. I'm now switching to Linux which means that I won't have to reboot and crap.
A suggestion for eUKhost:
Another host I'm with have a service in which you can text them and they will do whatever the text says, e.g.: reboot a VPS Hosting, this could useful for people who may have a monitoring system in which they are alterted when a server goes down, and it means that if they're out all they have to do is send a quick text.
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14-05-2007, 16:45
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Hmmmmm.
We run our own dedicated Windows Server 2000 & 2003 servers in a colo facility and we have one 2003 server with 512MB ram (running SQL, Backup and Mail) which has in the past been online for over 300 days (now 28 since some installs and reboot). We have one 2003 server with 1GB which is curently online for 375 days (over a year).
Windows server is no way as unstable as you imply. Maybe things are worse with VPS Hosting? Maybe you guys (customers) run too many different apps on a single node?
We now have 2 eUK Win VPS Hosting servers, and if they can't stay up for longer than a couple of weeks, then we won't have them for very long. We will see how things progress. |
15-05-2007, 06:51
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One quick thing...
How come on the forum homepage, where it said under new posts 'Windows VPS Hosting...', why did I automatically think it was something to do with stability? lol
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15-05-2007, 15:28
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We are reducing number of Windows VPS Hosting on all nodes and allotting more RAM to all existing windows VPS Hosting's to get rid of this problems.
hopefully less load on nodes will reduce Memory usage and improve stability of all Windows VPS Hosting's
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