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Old 26-08-2010, 15:10
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HI.
I have spoken to Live chat a couple of times about this problem but it remains unsolved and I wondered if anyone could shed any light please.

Long story short:

I had Antivir Solutions Pro virus on my PC last week which disabled (for a while) internet access. I fixed that but PC has now gone to repairers leaving me with a MacBook, Powerbook, a second PC and N900 Internet tablet.
I should say at this point that I hadn't touched the email settings in any of the devices prior to speaking to Chat yesterday.

All devices connect via a Belkin Router (N900 through that and T-Mobile).

I have a handful of websites on my EUKHost account all of which have email accounts- and I have 2 Blueyonder accounts- all set up on each device.

Both Blueyonder (Virgin) accounts now work following yesterday's Chat discussion where I simply unchecked SSL boxes reverting me back to port 110.

However: Although I can surf net and receive mail from all of the EUKHost website mail accounts, my mail is not being delivered to various recipients from any of the devices.

Logs from EUK show that mail IS going out, but not one of these email from any of the accounts (except Blueyonder which Im told is unconnected) are being received .
I have checked all settings which appear to be correct and my IP is not being blocked by EUK server.
Can anyone please help?
thanks.
N.B. There is no Error message involved, just messages are not being received.

Last edited by izzievoodoo; 26-08-2010 at 15:16. Reason: add.
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Old 26-08-2010, 23:04
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Hi,

This is being looked into & someone will respond back ASAP. Thanks for your patience in the meantime..
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Old 27-08-2010, 01:12
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Hello,

I have checked the issue on server and it seems problem was occurred due to SSL for pop3 service, which has been corrected now. You should be able to use shared SSL certificate in your email client as somerset.eukhosting.net for the incoming and outgoing email server.

Regards,
Stuart.
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