ASP .Net Runtime Error - UK Web Hosting | Dedicated Server Windows and Linux VPS Forum

**Zammo** · #1 (**permalink**) 01-01-2007, 22:07

A few times I have gotten runtime errors from my asp .net pages. Sometimes my fault sometimes not.

It usually comes up with the Server Error in '/' Application message which suggests putting the following tags into the web.config file to get a specific error message.

Code:


	HTML Code:
	<configuration>
    <system.web>
        <customErrors mode="Off"/>
    </system.web>
</configuration>

However when I do this it makes no difference - I don't get any error message, in fact the error page doesn't change at all. Am I missing something here? I'd love to be able to debug my pages.

Rock · #2 (**permalink**) 31-01-2007, 22:27

Hello Zammo,

You won't be able to view the detailed error messages on your local machine as this is one of the preventive measures taken by the ASP.Net application for security reasons.

You can use the Web.config's customErrors section to define how to handle particular error codes.

You may change the following option from your application's web.config file as per your requirement:

Which will look something to the sort of :

PHP Code:


			
<!--CUSTOM ERROR MESSAGES-->

<customErrors mode="Off" />

What do they mean:

PHP Code:

<customErrors mode="Off" />

"Off" Always display detailed ASP.NET error information.
PHP Code:

<customErrors mode="On" />

"On" Always display custom (friendly) messages.
PHP Code:

<customErrors mode="RemoteOnly" />

"RemoteOnly" Display custom (friendly) messages only to users not running on the local Web server. Using this option displays detailed error messages only on the server where the web application is running on. This setting is recommended for security purposes, so that you do not display application detail information to remote clients.

Let us know if you need any further explanation on this.

**Morledge** · #3 (**permalink**) 07-02-2007, 19:32

Hi Zammo, did you resolve this? I am having the same problem, no matter what I put in my web.config file.

Any help would be much appreciated.

Cheers
Chris

**daledavies** · #4 (**permalink**) 09-02-2007, 16:12

I used to get this problem, but then I dont ever use ASP so it never bothers me. I used to get the runtime error every now and then when running .net apps installed using Plesk.

Mainly my problem centered around the use of .net nuke, it would work fine for a while and then all of a sudden stop and give a runtime error. The solution given to me by eukhost was that I was using the wrong version of .net, but I never bothered to resolve the issue as I dont use asp or .net ever.

Sorry I cant offer a solution, maybe you might want to try this. I did post in the forum a while back about it.

**Zammo** · #5 (**permalink**) 14-02-2007, 15:19

Quote:

Originally Posted by Morledge

Hi Zammo, did you resolve this? I am having the same problem, no matter what I put in my web.config file.

Any help would be much appreciated.

Cheers
Chris

Sorry Chris, never got to the bottom of it. I eventually found that .net V2.0 had been disabled on my domain. I eventually re-coded my stuff as v1.1 and left it as that.

Which version are you trying to use?

**Zammo** · #6 (**permalink**) 14-02-2007, 15:21

Quote:

Originally Posted by daledavies

I used to get this problem, but then I dont ever use ASP so it never bothers me. I used to get the runtime error every now and then when running .net apps installed using Plesk.

Mainly my problem centered around the use of .net nuke, it would work fine for a while and then all of a sudden stop and give a runtime error. The solution given to me by eukhost was that I was using the wrong version of .net, but I never bothered to resolve the issue as I dont use asp or .net ever.

Sorry I cant offer a solution, maybe you might want to try this. I did post in the forum a while back about it.

Actually I think I was trying my hand at DNN at the time, but I eventually sacked it off. Running mambo these days.

**Morledge** · #7 (**permalink**) 14-02-2007, 15:26

Quote:

Originally Posted by Zammo

Actually I think I was trying my hand at DNN at the time, but I eventually sacked it off. Running mambo these days.

Thanks, I finally figured what it was, it was just that I was working in .Net 2.0 and my hosting only provided .Net 1.0. Just got the support team to update my package and everything works fine

Cheers
Chris

**Zammo** · #8 (**permalink**) 14-02-2007, 15:33

That must be the answer then. The reason that the changes to the web.config don't take effect is because we were trying to run 2.0 on a 1.0 framework.

**eUKhost.com** · #9 (**permalink**) 14-02-2007, 18:22

You can open a ticket for our support team and one of our windows system admins will change the version to 2.0 for your website hosting.

You can provide me with the ticket number for quick response.

**ChrisF** · #10 (**permalink**) 27-03-2007, 09:13

I'm also having the same problem, is there anyway I can change the ASP.NET version to v2.0 through Hosting Controller?

**Morledge** · #11 (**permalink**) 27-03-2007, 09:51

ChrisF, You need to contact EUK Support, they will be able to upgrade your domain to v2.0.

Cheers
Morledge

**ChrisF** · #12 (**permalink**) 27-03-2007, 10:26

Thanks Morledge - I've raised a ticket

**eUKhost.com** · #13 (**permalink**) 27-03-2007, 19:38

Let me know if you face any problem in getting it sorted from the support team.

**ChrisF** · #14 (**permalink**) 27-03-2007, 21:36

Any chance someone could take a look at this today? Ta

**eUKhost.com** · #15 (**permalink**) 29-03-2007, 08:59

I am not sure what reply you had so far from our support team but let me know the ticket number to check.

**ChrisF** · #16 (**permalink**) 01-04-2007, 11:50

Hi Mark - no reply yet, ticket number is 37 - thanks

**eUKhost.com** · #17 (**permalink**) 01-04-2007, 12:52

Ticket number cannot be so short. Are you sure that you opened ticket from http://support.eukhost.com ?

**ChrisF** · #18 (**permalink**) 02-04-2007, 09:14

I raised the tickets through Hosting Controller, is that not right? I've raised them again through the support website hosting, these are the ticket IDs:

CXZ-72893-340
BDK-39064-161

Thanks,
Chris

**eUKhost.com** · #19 (**permalink**) 02-04-2007, 10:39

Hello Chris,

One of our senior windows system admin is looking into this tickets.

Please allow some time for him to get back to you.

**eUKhost.com** · #20 (**permalink**) 02-04-2007, 11:21

Hello Chris,

Alex has replied to your tickets.