More an more frustrated

[m@rk]

I have been with eukhost for at least 18mths and the uptime of my sites is a joke quite frankly. I have gave you the benefit of doubt, but this is running out.
Time after time my clients sites are offline, database errors, permissions changing for no apparent reason and general outages. Most of my sites run Mysql and PHP but some of my clients rely on ASP. EUKHOST servers, windows servers cannot handle php and mysql on Windows.

The online support is fantastic, but i really shouldn't need to contact them on an almost daily basis.

I have other hosting which is cheaper, and has better uptime, but I like EUKHOST and the level of support. Come on give us the uptime you state, and save me from contacting your support constantly. They deserve better.

C'mon
dont let yourselves down.

Mark.

[Rock]

Hi Mark,

We do apologise for the recent shortcomings or failing to provide you with the services meeting your expectations. You've 2 packages with us, one being Windows Standard Reseller & the other Windows Silver. We're aware of the fact that the Windows Standard Reseller is hosted on a server which is overcrowded after resellers filling up their domains fast. While the domains hosted on the Windows Silver hosting won't be facing the problem. We'd be moving few more accounts off this server to balance the load. As of now, I'd recommend moving your entire reseller account to a different server this coming weekend. Please open up a support ticket with our Windows Dept so we can proceed with the migration.

[eUKhost.com]

Originally Posted by Rock

Hi Mark,

We do apologise for the recent shortcomings or failing to provide you with the services meeting your expectations. You've 2 packages with us, one being Windows Standard Reseller & the other Windows Silver. We're aware of the fact that the Windows Standard Reseller is hosted on a server which is overcrowded after resellers filling up their domains fast. While the domains hosted on the Windows Silver hosting won't be facing the problem. We'd be moving few more accounts off this server to balance the load. As of now, I'd recommend moving your entire reseller account to a different server this coming weekend. Please open up a support ticket with our Windows Dept so we can proceed with the migration.

Hi Jack,

I would suggest migration to our new DNP cluster. We should recommend DotNetPanel option to our customers if they feel disappointed with performance of old Plesk Servers.

[m@rk]

Are they compatble with WHMCS API

[Rock]

Originally Posted by m@rk

Are they compatble with WHMCS API

Yes, they are.. you can find more info on installing it on your domain here : How to install WHMCS on Windows..