web.config breaking hosting controller and ajax not working

[cagray]

Hi,

I got my webiste working fine but as soon as I put my own web.config file on my website hosting the hosting controller admin webpage stops working and you just get can not display custom errors asp.net error page. However this only occurs if I use the website hosting name and not the i.p. address. So:

www.yourdomain.co.uk/admin -- does not work
117.23.123.123:1234/ -- does work.

Has this happened before for anyone and if so how can it be fixed?

On top of this I can not get Ajax working. I get the javascript error Sys is undefined which is the error you get if you do not use a web.config for a ajax enabled website hosting. However the web.config is working fine locally and is for an ajax enabled website hosting.

Finally, hosting controller wont let me delete one of my database. It just comes with an error when I do.

Any help is appreciated.

Thanks
Colin

[Zammo]

I have the same problem with hosting controller. I have to rename my web.config file out of the way to be able to log into hosting controller. Of course this breaks my website hosting while I'm in there.

Personally Hosting Controller seems a bit shoddy to me. I have several databases, subdomains, domains listed that don't exist. I try and remove them and it just fails. Presumably the database that runs Hosting Controller is out of alignment with what is truely installed.

[eUK-Martin]

Hello,

Yes, some times the website hostings that is configured to run on .NET 2 have problems running admin and mewebmail.

We have recently had few problems with Hosting Controller and that is the reasons eUkhost has decided to move away from it. We will be moving all the account on a Plesk server one by one. Hosting Controller does not have an automated backup/restore utility therefore we will have to move each account manually.

Each Client will receive an official email with the procedures for enabling their account to be moved.

Thank you for bieng patience.

@ cagray,

We will be able to sort the AJAX problem if you can send us an email to windows [at] eukhost.com with the link where you are getting errors.