End User Support for Reseller clients - UK Web Hosting | Dedicated Server Windows and Linux VPS Forum

**netequette** · #1 (**permalink**) 10-11-2006, 11:52

I have been trying to set up a form on my website using the form mail clone that is located in my cgi-sys folder via cpanel.

I want the results to be sent to the end user support at support @ supportdepartment . net.

However when the form is submitted I get the following error
"Sorry I can't send to support @ supportdepartment . net. Is support @ supportdepartment . net on this server ? "

I have looked at the documentation @ matts script archieve and it says i need to add supportdepartment . net as a @referers in the formmail script itself.

As the formmail clone script is not editable by myself because its in cgi-sys folder is it possable for somebody at eukhost to edit the formmail clone to include supportdepartment . net as an allowed referer?

**eUKhost.com** · #2 (**permalink**) 10-11-2006, 12:34

Formmail clone in cgi-sys of the server is in encrypted format and it wont allow anyone to edit anything in it. If you can provide me with your domain name then I can put a formail.cgi script in your account and add your domain name in @referrers. You can use that script instead of cgi-sys

**netequette** · #3 (**permalink**) 11-11-2006, 03:57

Thanks for the offer. I have provided my domain via PM

**eUKhost.com** · #4 (**permalink**) 11-11-2006, 11:21

I have placed FormMail.cgi inside you cgi-bin and all you need to do is change the post action to point to FormMail.cgi.

Let me know if you face any problem in doing so.

**netequette** · #5 (**permalink**) 11-11-2006, 21:56

Thanks for your help guys. All sorted

**eUKhost.com** · #6 (**permalink**) 11-11-2006, 22:27

Good to hear that

Please feel free to contact us over here or through our helpdesk http://support.eukhost.com if you need any further assistance.