I've found a script which I'm sure many resellers will find useful if they don't want to go and blow all their money on programs like Kayako and Cerbus help desks'.
eTicket is an open source help desk and it has many features that its' commercial competitiors have; it's url is
http://eticket.sourceforge.net/.
__________________
Regards,
Josh Hold
eUKhost Blog: Over 1000 Computer Related Articles to Sink Your Teeth Into!
Super Moderator
I'm only a moderator, and do not work for eUKhost in any way. Opinions expressed by me are mine only, and do not reflect those of either eUKhost or any company that may be listed above.