Harrier on Mail Blacklist

[Chris]

Sorry but the ongoing issue with failed mail from Harrier server goes on and on !!

We appear to be back on the blacklists again. I cannot even reply to your mail on the ticket raised as you are blocking your own mail!!

I now have some seriously p***ed off customer who over the last week have been unable to exchange mail with hotmail / live.com accounts & blue chip companies who subscribe to anti spam blacklists.

Please sort his out urgently - you cannot run a business without reliable email !!!


Chris.

[eUKhost.com]

Hello Chris,

I am getting this sorted right now. It has been listed once again due to "Mail Server Naming Problems"

We are checking whats wrong with hostname of mail server.

[eUKhost.com]

I apologize for the inconvenience. Hostname has now been setup properly in all mail server configuration files and server should not get listed again.

[Chris]

Mark - Well thanks for the prompt response. We will have to see if it really is sorted now.
Our credibility has already had a knocking this week - thats yours and mine both.

[eUKhost.com]

Originally Posted by Chris

Mark - Well thanks for the prompt response. We will have to see if it really is sorted now.
Our credibility has already had a knocking this week - thats yours and mine both.

I apologize for this inconvenience. we made necessary changes in hostname of Harrier but entries in /etc/sysconfig/network were incorrect which we have sorted now.

[DPS Computing]

Glad to see that it got sorted in the end. Unfortunately sometimes things like this are easy to drop through the net but at least the problem was managed to be sorted with good speed .

[Chris]

No its not sorted yet, thanks.

Mark - there are still some connectivity problems. Some of the blacklists may have cleared again but mail to live.com still isn't getting through. How about swapping my accounts back to a server with an established IP address and no history of problems. Then perhaps I can sleep easy again ???

Cheers, Chris.

[DPS Computing]

To get the fastest resolution you may want to open a ticket with support.eukhost.com or support[at]eukhost.com as from the other posts I think they regard the problem as fixed .