Remote Access Key - Usage - UK Web Hosting | Dedicated Server Windows and Linux VPS Forum

**Tricky** · #1 (**permalink**) 16-12-2007, 22:52

I see in WHM we have access to our Remote Access Key to enable the management of Accounts etc. in an AUTOmated way using PERL/PHP

I don't seem to be able to include:
require '/usr/local/cpanel/Cpanel/Accounting.php.inc';

And get the following error:
Warning: require(/usr/local/cpanel/Cpanel/Accounting.php.inc) [function.require]: failed to open stream: Operation not permitted in /home/*****/public_html/del.htm on line 12

I want to be able to automate my customer experience so they can purchase hosting without my interaction...

Any ideas?

**eUKhost.com** · #2 (**permalink**) 17-12-2007, 12:47

Your question is quite Tricky and it wont be possible for any of our support staff to sort this problem as you have not included reference to cpanel accounting functions in your code. You need to check tutorials on cpanel.net as they provide documentation to automate account setup using scripts.

**AlexP** · #3 (**permalink**) 17-12-2007, 14:47

Quote:

Originally Posted by Tricky

I see in WHM we have access to our Remote Access Key to enable the management of Accounts etc. in an AUTOmated way using PERL/PHP

I don't seem to be able to include:
require '/usr/local/cpanel/Cpanel/Accounting.php.inc';

And get the following error:
Warning: require(/usr/local/cpanel/Cpanel/Accounting.php.inc) [function.require]: failed to open stream: Operation not permitted in /home/*****/public_html/del.htm on line 12

I want to be able to automate my customer experience so they can purchase hosting without my interaction...

Any ideas?

The reseller will only be able to do things via the API within the constraints of their reseller privileges. The XML-API (new in version 11) is a bit more robust in terms of functionality and they may consider using that instead. Documentation for that is available at: http://www.cpanel.net/plugins/xmlapi/index.html

**Tricky** · #4 (**permalink**) 17-12-2007, 19:41

PHP Code:


			
<?php

require '/usr/local/cpanel/Cpanel/Accounting.php.inc';

$host = "localhost";

$user = "my username in here";

$accesshash = 'my hash key is in here';



$accts = listaccts($host,$user,$accesshash,0);

print_r($accts);

$pkgs = listpkgs($host,$user,$accesshash,0);

print_r($pkgs);

?>

My code looks like the above - I want to be able to add new accounts under my reseller account, but allow someone to purchase an account online and have this created without manual intervention from me.

Some of the functions I'll be looking to use will include : Showversion, listaccts, createacct, suspend

I believe the issue is that we have not been granted read access to the common Accounting.php.inc file ???

Regards

**Tricky** · #5 (**permalink**) 19-12-2007, 20:34

Had an online 24/7 support session with Jason.M this evening and between us (well Jason) we sorted it...

I'd not spotted in the error : Warning: require() [function.require]: open_basedir restriction in effect. File(/usr/local/cpanel/Cpanel/Accounting.php.inc) is not within the allowed path(s): (/home/*****/:/usr/lib/php:/usr/local/lib/php:/tmp) in /home/*****/public_html/del.htm on line 12

I'd assume I didn't have access to read the file following a previous 24/7 chat - so proceeded with the Forum Post - looking for more answers tried the 24/7 again...

Jason.M - removed the open_basedir restriction and my scripts now work

Another great fix and assistance just when we needed it

**eUKhost.com** · #6 (**permalink**) 19-12-2007, 21:15

Quote:

Originally Posted by Tricky

Had an online 24/7 support session with Jason.M this evening and between us (well Jason) we sorted it...

I'd not spotted in the error : Warning: require() [function.require]: open_basedir restriction in effect. File(/usr/local/cpanel/Cpanel/Accounting.php.inc) is not within the allowed path(s): (/home/*****/:/usr/lib/php:/usr/local/lib/php:/tmp) in /home/*****/public_html/del.htm on line 12

I'd assume I didn't have access to read the file following a previous 24/7 chat - so proceeded with the Forum Post - looking for more answers tried the 24/7 again...

Jason.M - removed the open_basedir restriction and my scripts now work

Another great fix and assistance just when we needed it

Glad to hear that

If he has helped you to sort something important then please submit a Testimonial in "Customer Testimonials" forum

**swexpert** · #7 (**permalink**) 02-01-2008, 23:05

Quote:

Originally Posted by Tricky

Had an online 24/7 support session with Jason.M this evening and between us (well Jason) we sorted it...

I'd not spotted in the error : Warning: require() [function.require]: open_basedir restriction in effect. File(/usr/local/cpanel/Cpanel/Accounting.php.inc) is not within the allowed path(s): (/home/*****/:/usr/lib/php:/usr/local/lib/php:/tmp) in /home/*****/public_html/del.htm on line 12

I'd assume I didn't have access to read the file following a previous 24/7 chat - so proceeded with the Forum Post - looking for more answers tried the 24/7 again...

Jason.M - removed the open_basedir restriction and my scripts now work

Another great fix and assistance just when we needed it

Yo Lucky Chap!! Most hosts don't allow this to be done for security issues since it is a common file. eUKhost is indeed great!

Regds
IJ

**guitar** · #8 (**permalink**) 04-01-2008, 17:43

I had a whm access key script that worked on hostgator.com host to create subdomains, and it doesn't work on eukhost for the same reason - '/usr/local/cpanel/Cpanel/Accounting.php.inc'.

It is something to do with the security settings on the server, not the script being wrong.

I also have a php email script that only works on a different host.

I've set it all up now so I just redirect some pages to another host.

I contacted eukhost about it in October but they couldn't sort it, I would however appreciate it if I could have the file unlocked as well for my site.

**Tricky** · #9 (**permalink**) 04-01-2008, 18:48

I would suggest speaking to 24/7 support they are great

Point them in the direction of this post, alternatively the data is available to create a version of accounting/php/inc yourself. Which was going to be my fall back!

**eUKhost.com** · #10 (**permalink**) 04-01-2008, 19:55

Quote:

Originally Posted by guitar

I had a whm access key script that worked on hostgator.com host to create subdomains, and it doesn't work on eukhost for the same reason - '/usr/local/cpanel/Cpanel/Accounting.php.inc'.

It is something to do with the security settings on the server, not the script being wrong.

I also have a php email script that only works on a different host.

I've set it all up now so I just redirect some pages to another host.

I contacted eukhost about it in October but they couldn't sort it, I would however appreciate it if I could have the file unlocked as well for my site.

Please provide us with some details as we would like to know the URL on which you have installed the script. We will need to remove the open_basedir restrictions for that particular domain only.

**NickJ** · #11 (**permalink**) 07-01-2008, 02:06

Hello Guitar,

The open_basedir restriction has been diabled for your domain. Now your should work without any errors.

Regards,
Nick J.

**guitar** · #12 (**permalink**) 07-01-2008, 08:03

Thanks eukhost, the script works fine now.