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  #1 (permalink)  
Old 14-10-2007, 00:01
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Default 403 Forbidden on my website hosting

1) Domain Name:
kentultimate.com

2) Server Name and IP address:
typhoon 91.186.0.4

3) Description of problem:
403 forbidden error on all parts of website hosting.
cpanel is up
I have ftp access to the server

4) Anything you might have done which may have caused the problem:
nothing

5) Anything you have done already, to try and resolve the problem:
renamed htaccess as per advice on website hosting

6) Any additional information you think is relevant:
cpanel error log:
(13)Permission denied: [site path]/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
(it is)
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  #2 (permalink)  
Old 14-10-2007, 00:24
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I suggest you go on live chat to get this solved or use support email (support @ eukhost.com).
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  #3 (permalink)  
Old 14-10-2007, 01:36
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Hello php2pb

The error on your website hosting was due to an ownership change on the root directory of your domain i.e. public_html folder. The permissions error was because of the group ownership changing to kentulti, it should be under the group ownership of "nobody" to display the website hosting. It has now been corrected and the website hosting is running fine.
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Old 16-10-2007, 21:06
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Glad you got it fixed in the end - permission errors are annoying .
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