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  #1 (permalink)  
Old 22-07-2007, 00:18
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Question Advice on transferring [url=http://www.eukhost.com/]website hosting[/url] to eUK host

Hi, me again!!

I currently have a website hosting hosted in the states, which runs a oscommerce shop. If I want to move the whole lot over to EUK host, and have EUK hosting the website hosting how is the transfer managed with regards to existing data and files etc?

I do not really want to lose the existing data as it contains over 4,000 customers and 300 products

Advice would be greatfully received

Regards

Daz
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  #2 (permalink)  
Old 22-07-2007, 08:30
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Quote:
Originally Posted by r3gsm View Post
Hi, me again!!

I currently have a website hosting hosted in the states, which runs a oscommerce shop. If I want to move the whole lot over to EUK host, and have EUK hosting the website hosting how is the transfer managed with regards to existing data and files etc?

I do not really want to lose the existing data as it contains over 4,000 customers and 300 products

Advice would be greatfully received

Regards

Daz
If your current hosting is using cPanel then it's pretty easy to transfer over; sign up for eUK then send them the details of your current hosting, and then they will be able to move the whole lot over, including SQL Server databases and all email.
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  #3 (permalink)  
Old 22-07-2007, 09:20
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Quote:
Originally Posted by r3gsm View Post
Hi, me again!!

I currently have a website hosting hosted in the states, which runs a oscommerce shop. If I want to move the whole lot over to EUK host, and have EUK hosting the website hosting how is the transfer managed with regards to existing data and files etc?

I do not really want to lose the existing data as it contains over 4,000 customers and 300 products

Advice would be greatfully received

Regards

Daz
Is the domain name currently controlled via a domain registration company or via your current web host? If the first it'll simply be a case of updating the DNS records to point to the eukhost servers (this info is included in the setup email sent by eukhost). If owned via your current host I think there is a 'transfer domain' option with the hosting, I'm sure support/sales can give better info as to how to transfer. You can open a ticket in sales or support department for more information.
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Old 22-07-2007, 10:15
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Quote:
Originally Posted by Jack View Post
Is the domain name currently controlled via a domain registration company or via your current web host? If the first it'll simply be a case of updating the DNS records to point to the eukhost servers (this info is included in the setup email sent by eukhost). If owned via your current host I think there is a 'transfer domain' option with the hosting, I'm sure support/sales can give better info as to how to transfer. You can open a ticket in sales or support department for more information.
One of my friends previous old hosts allowed him to shut down his hosting account and leave the domain where it is while opening a new account at the new host. Although some people do find it easier to transfer their domain, whether it is hosted by a domain registration company or a host, to their new host so that they can administer everything in one place.

Hope that helps .
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  #5 (permalink)  
Old 22-07-2007, 19:06
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Default same problem

Dear Sir,
i was going through the forum and readed this thread. in fact i am also worried about the same problem.

i have a website hosting i e www.lakesparadise.com

the total size of website hosting is arround 1.5 gb which also includes database. the website hosting is hosted on linux server with cpanel and i wish to transfer to euk. can you please transfer the website hosting on your server. i will add the domain to the reseller account. the only problem with website hosting transfer is its size. the website hosting have average 1 lakhs hits that i dont want to loos if i will take back up and then restore it to euk with slow speed of net in india will take long time. may be months and will be tedious job if you can do this i can provide the cpanel login details. in a private support ticket. and once the transfer done i can change the nameserver.

Please let me know is it possible or i have to continuee with them only.

Thanks
Nishant
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  #6 (permalink)  
Old 22-07-2007, 19:11
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Even though your website hosting is large, it won't take long for it to be transferred over. Please open a support ticket with support [at] eukhost.com

In the ticket you will need to specify the address of the current server in which the website hosting recides, along with the cPanel login details of the current server. You will also need to provide the details of your eUK linux reseller account so that the transfer can take place.

All data will be copied, and nothing will be lost.

After the website hosting has been transferred over, you will need to make the necessary nameserver changes to the domain in question.
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  #7 (permalink)  
Old 22-07-2007, 19:17
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Default why linux reseller



thanks but why linux reseller plan. i have yesterday purchased windows reseller plan and i know windows hosting can have both php and MySQL Server database i wish to transfer my website hosting to windows servers as i wish to add new functionality to website hosting with asp.net and for that i need windows hosting only. this is the only reason of shifting the website hosting to euk otherwise the previous host was great with linux hosting.

Thanks
Nishant
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Old 22-07-2007, 19:22
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Quote:
Originally Posted by Niks007 View Post


thanks but why linux reseller plan. i have yesterday purchased windows reseller plan and i know windows hosting can have both php and MySQL Server database i wish to transfer my website hosting to windows servers as i wish to add new functionality to website hosting with asp.net and for that i need windows hosting only. this is the only reason of shifting the website hosting to euk otherwise the previous host was great with linux hosting.

Thanks
Nishant
Transferring over everything won't be an option then. If it was Linux you had got yesterday, then you would be ok because of cPanel's built in transfer function. It won't be possible with Windows Reseller as Linux and Windows use different control panels.
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I'm only a forum gremlin (moderator), and do not work for eUKhost in any way. Opinions expressed by me are mine only, and do not reflect those of either eUKhost or any company that may be listed above.

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  #9 (permalink)  
Old 22-07-2007, 19:41
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Default thanks

I knwo both are seprate plateform and transferring all not be possible.

i just want to transfer MySQL Server database and folders and files which are there on the website hosting. i know all softwares wont work but that i will take care off will install all applications as per need. you just dont worry about that you just transfer all MySQL Server database and public_html folder to httpdocs. then with the help of temp url i will take care of my website hosting and once all setup i will change the nameservers. to request for such transfer in the support ticket can i mention this forum discussion.

Thanks
Nisahnt
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  #10 (permalink)  
Old 22-07-2007, 20:17
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You should be able to download a backup copy of your database from your current cPanel or PHPMyAdmin; after you have downloaded this you should be able to restore it in PHPMyAdmin. It should be easy to get your web files from your current server via FTP; you can upload them straight away via FTP to the Windows server.

Yes, you can reffer to this forum subject in your support ticket. It may also be an idea to paste your TicketID here as it may aid with faster reply and make it easier for the system admins.

Good lucky with transferring and getting your website hosting running.
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I don't bite, honest.
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  #11 (permalink)  
Old 23-07-2007, 04:27
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Default thanks

hi...
i have placed a support ticket for the same as i said the size of data and files are large enough and it take a long time and download the database of arround 600 mb and website hosting of 1000 mb and how i can restore that with with phpmyadmin as maximum is 2 mb upload possible. i have placed a ticket with the username password of current cpanel and i will prefer that you guys just help me in transfer because for me its almost impossible and then i have to continuee with current host only i have purchased 1month plan only if its not that fruitfull then i have to close it after one month else i can buy 1 or 2 year plan and will continuee for ever.

Thanks
please take that as positive move.
Thanks
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  #12 (permalink)  
Old 23-07-2007, 07:05
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Quote:
Originally Posted by Niks007 View Post
i have placed a support ticket for the same as i said the size of data and files are large enough and it take a long time and download the database of arround 600 mb and website hosting of 1000 mb and how i can restore that with with phpmyadmin as maximum is 2 mb upload possible. i have placed a ticket with the username password of current cpanel
Yes, we have received your ticket & are currently working it. As your total account backup is huge in space, it'll take sometime for the files to be downloaded on our server. We'll reply back to your ticket once it's finished properly. I hope everything goes smooth....
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  #13 (permalink)  
Old 23-07-2007, 15:02
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Default Thanks



Thanks


I realy appritiate your Support. What i readed about eukhost is that there support is gr8 and i confirm that they realy rocks.

Thanks
Nishant
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Old 24-07-2007, 12:39
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Glad to see that you are having a good experience with eUKhost and their support. I am sure you will also be very satisfied with their hosting. Good luck with completing your website hosting transfer and do tell us how you get on with your website hosting .
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  #15 (permalink)  
Old 24-07-2007, 20:09
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Default user making error

hi...
first of all thanks.

i an trying to create MySQL Server database. and my current database with cpanel have one username associated with many databases. now the pleask is not allowing me to have same username for more then one database. how can i give one username the permission to have writes for access more then one database.

thanks
Nishant
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  #16 (permalink)  
Old 24-07-2007, 22:55
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Just create all the databases you need and then assign the one username you have created to them all.

Don't try and create the same username again as that will result in error.

Hope that helps
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  #17 (permalink)  
Old 25-07-2007, 03:48
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Default Thanks

hi thanks

there is no such option to add a user to more then one database. in cpanel we can do this by associating user with db with cant find such option in plesk. let me know how i can do this.

Thanks
Nishant
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  #18 (permalink)  
Old 25-07-2007, 04:02
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Hello Nishant,

You should be able to do this by creating and assigning the same user to each newly created database through the create database wizard in plesk. I suggest you to give it a try again. In case that doesn't works, simply place a ticket to the support team from http://support.eukhost.com and they will get it done for you from the server.
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  #19 (permalink)  
Old 25-07-2007, 05:34
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This can't be done from the Plesk Control Panel itself. You'd need to provide us the details (in the ticket) in order to get the user assigned to multiple databases.
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Old 25-07-2007, 12:20
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Sorry, haven't got a lot of experience with Plesk (mainly use cPanel) so I wasn't aware that this feature was lacking . Oh well you learn something new everyday! - And good luck with your ticket - do keep us informed.
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