Cannot find my remote files in browser - UK Web Hosting

**londoner** · #1 (**permalink**) 20-06-2009, 20:32

I have Linux L-VPS-01, and have set up a domain name. I have successfully transferred my files from my local to the remote site, but when I look for them in my browser nothing appears.
Any help gratefully received, as I have twice sent messages to eukhost's `live chat', but have had no reply other than emails saying my message(s) have been received.
Thanks, Londoner.

**DavidAllen** · #2 (**permalink**) 20-06-2009, 20:50

did you upload the files to the /public_html folder ?

**NickJ** · #3 (**permalink**) 20-06-2009, 20:52

Hi Michael,

You have uploaded all your files under your home directory but the default documet root for your domain is set to /home/username/public_html directory and you will need to upload all files that you need to access via browser under public_html directory.
I have moved all your files under public_html directory.
Now you should be able to access your website online.

Also, our VPS team has replied to your ticket regarding the same.

Regards,
Nick J.

**londoner** · #4 (**permalink**) 20-06-2009, 21:07

Thanks,
But I still cannot find my website in the browser!

**londoner** · #5 (**permalink**) 20-06-2009, 21:31

Thanks for that, but I still cannot find my website in my browser (which works for all other sites).

I received (again) an email which I have pasted below; does this have a bearing on the problem, or is it a different problem?

"IMPORTANT: Do not ignore this email.
The hostname (vps8103.eukhost.com) resolves to . It should resolve to 213.175.207.158. Please be sure to correct /etc/hosts as well as the 'A' entry in zone file for the domain.

Some are all of these problems can be caused by
/etc/resolv.conf being setup incorrectly. Please check this file if you
believe everything else is correct.

You may be able to
automatically correct this problem by using the ' Add an A entry for your
hostname ' under ' Dns Functions ' in your Web Host Manager "

Any help gratefully received!

**Scott** · #6 (**permalink**) 20-06-2009, 21:31

Hi,

There is a problem with name server configuration too. I have corrected name servers for your domain and able to access your website http://ramblefest.com/ without any problem.

Try clearing out the 'Cache' of temporary internet files and the 'History' folder on your Web browser, since these can result in the viewing of older, non-updated versions of your Web site. Also, try hitting the 'refresh' or 'reload' button a few times.

You have received hostname warning because VPS was having default hostname set. I have configured hostname using your own domain name
and added dns "A" record for the same to fix the hostname warning.

**migster** · #7 (**permalink**) 21-06-2009, 12:34

Do you get an error message or just a blank screen?