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  #1 (permalink)  
Old 04-07-2007, 21:56
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Default FTP problems

Are there any issues on viking server,

as I cannot get any ftp access at all on my domain (carrowroad.net) only via control panel

gordo
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  #2 (permalink)  
Old 04-07-2007, 22:15
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Originally Posted by gordo View Post
Are there any issues on viking server,

as I cannot get any ftp access at all on my domain (carrowroad.net) only via control panel

gordo
there's absolutely nothing wrong on Viking right now. please check the same from your end. If you still cannot connect to the ftp server then open a ticket for our support team.
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  #3 (permalink)  
Old 07-07-2007, 18:07
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Cheers will do that ...
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  #4 (permalink)  
Old 07-07-2007, 20:58
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Cheers will do that ...
Could have just been a temporary problem. Seen as though your post was a couple of days ago have you checked again since?
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  #5 (permalink)  
Old 12-07-2007, 21:11
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the problem has started again. after a long evening with Tech Support who assured me they could connect via Ftp while I could not. Now after a using FTP yesterday, (bear in mind nothing has been changed) tonight I can't. yet I can access via ftp some webspace that comes with my ISP package. yet I cannot connect to either of my domains hosted by euk.

I have cuteftp and filezilla the later using the automatic settings download from the control panel. I have opened ports 21 on my nat firewall

I am at a loss, and please forgive if I don't open another ticket to sit through exactly the same results.
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Old 13-07-2007, 09:34
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There were FTP problems caused a while back with the "Passive FTP" setting. I think it was activated when it shouldn't have been. I know it is a bit of a stab in the dark but you seem pretty desperate .
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  #7 (permalink)  
Old 13-07-2007, 11:07
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I wouldn't say I am desperate just yet, but do find it frustrating... and odd.. I can ftp other website hostings not hosted by euk, yet tech support said they could ftp my domains while I can't I am getting a litte peed off with the problem


Cor flying Figs just tried this morning and connected forst time as speed. now could someone explain whats it is.

Last edited by gordo; 13-07-2007 at 11:17.
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  #8 (permalink)  
Old 13-07-2007, 12:17
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Seems like you have an intermittant FTP fault. Seems strange - but at least it is working for you now .
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  #9 (permalink)  
Old 13-07-2007, 13:53
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Yep and one I can't get to the bottom of. it is only related to domains hosted by euk the space that comes with my ISP and 3 domains I mantain for friends, companies all work fine.

I sure wouldn't mind an explanation
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  #10 (permalink)  
Old 13-07-2007, 14:37
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Originally Posted by gordo View Post
Yep and one I can't get to the bottom of. it is only related to domains hosted by euk the space that comes with my ISP and 3 domains I mantain for friends, companies all work fine.

I sure wouldn't mind an explanation
Could be the server firewall blocking your IP from ftpd due to failed login attempts.
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  #11 (permalink)  
Old 13-07-2007, 14:40
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Originally Posted by gordo View Post
Yep and one I can't get to the bottom of. it is only related to domains hosted by euk the space that comes with my ISP and 3 domains I maintain for friends, companies all work fine.

I sure wouldn't mind an explanation
Please let me know if you have opened any ticket so far. If you have a ticket number then let me know and I will have someone to look into this problem.
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  #12 (permalink)  
Old 13-07-2007, 16:04
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here is the old ticket number KMT-99631-554 as I am now away for the weekend so will not be able to make any alterations or checking
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  #13 (permalink)  
Old 14-07-2007, 20:46
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There were FTP problems caused a while back with the "Passive FTP" setting. I think it was activated when it shouldn't have been. I know it is a bit of a stab in the dark but you seem pretty desperate .
That was me when I had the same problem of intermittant access. The solution was to set 'passive transfer mode' to "Use passive mode"
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  #14 (permalink)  
Old 16-07-2007, 10:44
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That was me when I had the same problem of intermittant access. The solution was to set 'passive transfer mode' to "Use passive mode"
Yes, never had to do this in the past. God knows what changed? What is the difference between passive and non passive mode?
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  #15 (permalink)  
Old 18-07-2007, 22:49
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I did look up the difference but it was much too boring to remember
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  #16 (permalink)  
Old 19-07-2007, 12:30
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I did look up the difference but it was much too boring to remember
Oh well it cant be anything that major then!! I just assume it is a different way of connecting to the FTP server and obviously at the moment its prefering a passive connection .
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  #17 (permalink)  
Old 19-07-2007, 16:52
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It was something to do with security. More here Zzzzz
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  #18 (permalink)  
Old 19-07-2007, 17:51
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It was something to do with security. More here Zzzzz
So is passive safer then? Or more secure?
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  #19 (permalink)  
Old 01-08-2