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Your forum announcement here! |
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13-07-2007, 11:55
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Junior Member
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Join Date: Jul 2007
Posts: 24
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@ gordo
what error message do you get from the ftp ?
cheers
Paolo
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13-07-2007, 12:19
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Premium Member
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Join Date: Apr 2007
Location: Manchester, United Kingdom
Posts: 4,458
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In the other thread in this forum called "FTP problems" gordo seems to have resolved the problems he was having.
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13-07-2007, 13:51
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Senior Member
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Join Date: Sep 2006
Posts: 101
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Hi Paolo
It varied couldn't resolve,cannot login and time out
Now this morning with nothing whatsoever changed in the way of settings I connect, before I couldn't or when I diod I was presented with a blank window .
I have a lan with router/modem which I have been running for 4 years and never had a problem whatsoever like this.
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13-07-2007, 14:42
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Chief Marketing Officer
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Join Date: Sep 2005
Posts: 4,256
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If you can open a ticket for our support team and provide me with a ticket number then that will help me to get this problem sorted from a senior system admin.
I personally don't know why such problem would occur but guys can keep a watch on logs and figure out what is going wrong on the server with ftp service.
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13-07-2007, 16:22
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Premium Member
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Join Date: Apr 2007
Location: Manchester, United Kingdom
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Maybe rebooting the FTP service on the server might solve the problem, clear the temp memory etc?  |
13-07-2007, 17:09
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Premium Member
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Join Date: Jan 2007
Posts: 209
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Quote:
Originally Posted by Durchbrechen
Hi guys, before of opening a ticket I ask you if this is a known issue.
When I connect with FTP, using my primary account or a new one I create from cpanel, I log in but I receive the following error message:
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: PORT 192,168,1,3,13,132
Response: 500 I won't open a connection to 192.168.1.3 (only to 81.174.44.195)
Error: Could not retrieve directory listing
I use Filezilla (I use it with another hosting service without problems).
The baffling thing is about IP.
Now my WAN IP is 81.174.44.195 whilst my LAN IP is 192.168.1.3 (I've to PCs connected to a router).
This error message is puzzling :
Response: 500 I won't open a connection to 192.168.1.3 (only to 81.174.44.195)
As I told above I can use FTP with other hosting service without problems.
Anyone knowing something ?
Thanks
Paolo |
Paolo,
1) Have you tried the "passive mode" in the first place?
2) Are you on a static IP?
3) Can you connect to the FTP from another machine? (Allow someone else to connect and try for you, or PM me your username and password which you may change later)
4) Fiddle with the router only after confirming its a port related problem (which isn't to my knowledge)
Regds
IJ
PS :Sorry, I did not go through all the posts because they appeared irrelevant...
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13-07-2007, 19:24
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Junior Member
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Join Date: Jul 2007
Posts: 24
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Quote:
Originally Posted by swexpert
Paolo,
1) Have you tried the "passive mode" in the first place?
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Duh !! 
It was so easy.... yes... SOLVED. You've to enter in passive mode......
At least I was right to ask here before opening tickets...........
many thanks IJ
cheers
Paolo |
13-07-2007, 19:54
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Chief Marketing Officer
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Join Date: Sep 2005
Posts: 4,256
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Quote:
Originally Posted by Durchbrechen
Duh !!
It was so easy.... yes... SOLVED. You've to enter in passive mode......
At least I was right to ask here before opening tickets...........
many thanks IJ
cheers
Paolo
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good to hear that. IJ seems to have given such helpful suggestions many times so far
We are proud to have such talented member
__________________
UK Web Hosting || Business Hosting || eUKhost Knowledgebase
Toll Free : 0808 262 0255 || MSN : mark @ eukhost.com || AIM : eukmark
A bunch of Sheep led by a Lion is better than a bunch of Lions led by a Sheep.
__________________________________________________
Great Opportunity :: Join our Affiliate Program for FREE and earn 20% commission on each referral.
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13-07-2007, 19:58
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Junior Member
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Join Date: Jul 2007
Posts: 24
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Many thanks to you, David, as well. Nobody can know everything. We are a group at this specific purpose ...
cheers
Paolo
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13-07-2007, 20:05
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Premium Member
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Join Date: Jan 2007
Posts: 209
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Quote:
Originally Posted by eukhost.com
good to hear that. IJ seems to have given such helpful suggestions many times so far
We are proud to have such talented member |
Thanks, Mark, I am overwhelmed . I love being here for you people! I was just worried that the tech support will rip the servers apart for this problem : D. Just kidding.
Paolo, You're always welcome! I am glad I could be of some use. There are many people here who'd share their little tips so that its a more community oriented world. WYSIWYG - What is you send is what you get back
Regds
IJ
Last edited by swexpert : 13-07-2007 at 20:13.
Reason: severe typo
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14-07-2007, 15:48
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Premium Member
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Join Date: Apr 2007
Location: Manchester, United Kingdom
Posts: 4,458
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Quote:
Originally Posted by Durchbrechen
Many thanks to you, David, as well. Nobody can know everything. We are a group at this specific purpose ...
cheers
Paolo
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No problem. I can only try my best! - at least you got the problem sorted in the end . |
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