LAN problem with FTP Service ?

[Durchbrechen]

Hi guys, before of opening a ticket I ask you if this is a known issue.

When I connect with FTP, using my primary account or a new one I create from cpanel, I log in but I receive the following error message:

Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: PORT 192,168,1,3,13,132
Response: 500 I won't open a connection to 192.168.1.3 (only to 81.174.44.195)
Error: Could not retrieve directory listing

I use Filezilla (I use it with another hosting service without problems).
The baffling thing is about IP.

Now my WAN IP is 81.174.44.195 whilst my LAN IP is 192.168.1.3 (I've to PCs connected to a router).

This error message is puzzling :

Response: 500 I won't open a connection to 192.168.1.3 (only to 81.174.44.195)

As I told above I can use FTP with other hosting service without problems.
Anyone knowing something ?

Thanks
Paolo

[WelshTom]

It looks like IP verification is in place so it is trying to let only your static IP connect, rather than your local IP.

Try opening port 21 in your router as filezilla may think your main IP is your local IP.

I'm sure there is an easier work around, but for the time being you could disconnect any DHCP/Routing devices from your network.

[DPS Computing]

Routers are a nightmare - especially when it comes to things like this. Even though I have a home network with a minimum of 4 computers connected at any time I still don't want a router. In fact I insisted my ISP took the router back and gave me my normal cable modem back and I just share the connection from the main computer. If you can get rid of the router I would.

Have you contacted support re this issue to see if there is a known solution?

[Durchbrechen]

Thanks guys, tomorrow, as soon as I've time, I'll try to change IP settings. Now I force each IP assignement in my WAN. Maybe it is that

[WelshTom]

Quite possibly. Routers aren't a pain anyway, they're very useful devices. Simply open port 21 and it should work fine.

[DPS Computing]

Originally Posted by Thomas

Quite possibly. Routers aren't a pain anyway, they're very useful devices. Simply open port 21 and it should work fine.

Yes, but when you go into file sharing and you have to mess about with port forwarding and forward different ports for different software it is a pain. Especially when there is the easier way called Internet Connection Sharing!! - It does the same thing as a router just with a lot less hassle! The speed of the connection on the connected computers also seemed to go down (suprisingly to me) when I used a router as opposed to just sharing the connection.

My two cents anyway .

[esnail]

I don't see where you have a problem with routers. They are relatively straight forward to setup and will allow all computers to access the internet and each other without much effort at all. I'm baffled by why you have a problem with them.

[DPS Computing]

Originally Posted by esnail

I don't see where you have a problem with routers. They are relatively straight forward to setup and will allow all computers to access the internet and each other without much effort at all. I'm baffled by why you have a problem with them.

Port forwarding problems to name one - I don't have the time or patience to complete it.

[247h]

Originally Posted by DPS Computing

Port forwarding problems to name one - I don't have the time or patience to complete it.

That's an unexpected attitude you have, considering the huge amount of time and effort you spend in answering virtually every post in this forum (for which you seem to have endless patience)! No doubt you won't like this suggestion very much but if you spent 1% of that time experimenting with port forwarding then you'd doubtless become an expert with setting up adsl routers ...

[eUKhost.com]

Originally Posted by 247h

That's an unexpected attitude you have, considering the huge amount of time and effort you spend in answering virtually every post in this forum (for which you seem to have endless patience)! No doubt you won't like this suggestion very much but if you spent 1% of that time experimenting with port forwarding then you'd doubtless become an expert with setting up adsl routers ...

Hello David,

Roger is oldest and most experienced person on our forum so I guess you don't take his suggestion in wrong way. There's nothing for anyone to feel bad about anything over here as its all in the family. Maybe his suggestion will help you to improve your technical knowledge.

Once again please don't take his suggestion in wrong way. Level of technical knowledge I've earned so far has come out of great level of hard work and I am paid for the knowledge I've gained so far.

You have all time in the world to gain more knowledge and earn $£€ what others cannot imagine to earn in their whole life.

[DPS Computing]

Originally Posted by eukhost.com

Hello David,

Roger is oldest and most experienced person on our forum so I guess you don't take his suggestion in wrong way. There's nothing for anyone to feel bad about anything over here as its all in the family. Maybe his suggestion will help you to improve your technical knowledge.

Once again please don't take his suggestion in wrong way. Level of technical knowledge I've earned so far has come out of great level of hard work and I am paid for the knowledge I've gained so far.

You have all time in the world to gain more knowledge and earn $£€ what others cannot imagine to earn in their whole life.

Of course I won't take the suggestion the wrong way! I only saw it as a friendly suggestion (which is what I am sure Roger wanted it to be) and I understand it.

Obviously people have different view on different topics some of the time - but this is what the forum is built on - people discussing topics and drawing their own conclusions where people sometimes agree and sometimes disagree. It doesn't mean you don't like the person, just that you have a different opinion on it. One of the great things about this forum is that we are all able to voice our opinions (in a civil manner of course).

I don't bite peoples heads off (or at least that is certainly not my intention) and I am always willing to listen to people who wish to discuss things or tell me things.

Originally Posted by 247h

That's an unexpected attitude you have, considering the huge amount of time and effort you spend in answering virtually every post in this forum (for which you seem to have endless patience)! No doubt you won't like this suggestion very much but if you spent 1% of that time experimenting with port forwarding then you'd doubtless become an expert with setting up adsl routers ...

I agree with your comment and the fact I probably could learn it. The reason it frustrates me is because I have followed countless tutorials to the letter and so called "expert" advice on it and it still doesn't work. So after not being able to find any useful information on it my patience runs thin very fast. Also I have more interest in other areas of computing (especially as my Degree points me in this way) such as programming in C/C++, HTML, Javascript, Java and VB as well as other topics such as maintaining Windows and Linux based systems and getting the most out of your computer.

I enjoy the forum and am glad I can help - so I am willing to have patience but when I have been driven into a brick wall by tutorial after tutorial and comment after comment maybe you can understand my position?

If anybody has any reliable source of information or is knowledgeable on the subject themselves then I would consider looking into it again. But also my reason for not persisting with it is that ICS seems to work seemlessly with no setup problems and no obvious disadvantages over using a router.

Computing is such a vast topic these days (and is still growing) so I can never hope to master anything - gone are the days when someone can be a "jack of all trades" in computing but I have accumulated a fair amount of knowledge over the years and am continueing to do so - and show my intention of this by volunteering to continue learning both at college and University. I always welcome anybody who is willing to educate me on certain topics so please feel free - we can all learn something about some topic in the world (nobody knows everything!)

[247h]

Originally Posted by DPS Computing

...The reason it frustrates me is because I have followed countless tutorials to the letter and so called "expert" advice on it and it still doesn't work ... I am willing to have patience but when I have been driven into a brick wall by tutorial after tutorial and comment after comment maybe you can understand my position?

OK David — it just seemed from "...I don't have the time or patience to complete it" that you had given up very quickly whereas now it seems you spent lots of time and so far achieved no success! Bad luck!

Maybe this info is significant: "...I insisted my ISP took the router back and gave me my normal cable modem back"? What router was it and how many others have you tried? Perhaps it was just a crap unit or, as a freebie, not having a lot of features or user-friendliness? It may be that our experiences (those expressed in this thread) are incomparable because we're not on cable and we use or have experience of completely different devices — too many unidentified variables here to comment any further ...

Returning to Paolo's problem:

Originally Posted by Durchbrechen

...I use Filezilla (I use it with another hosting service without problems).
The baffling thing is about IP.

Now my WAN IP is 81.174.44.195 whilst my LAN IP is 192.168.1.3 (I've to PCs connected to a router).

This error message is puzzling :

Response: 500 I won't open a connection to 192.168.1.3 (only to 81.174.44.195)

As I told above I can use FTP with other hosting service without problems.
Anyone knowing something ?

I don't normally use Filezilla but I made a point of using it to connect to an account on my Linux server, using the server's IP address as 'Host', with 'Username' being the account name and 'Password' being the account's regular password along with 'Port' being set as '21' — I connected as expected ...

Paolo, what you haven't stated anywhere is what hostname you used? You gave your WAN and LAN addresses and NEITHER are required for an FTP connection using Filezilla, or I have misunderstood your explanation?

Don't tell us in full the hostname or IP you used, or the accountname or password, not here in public — just please confirm that you are doing as I described in my use of Filezilla, or otherwise perhaps?

[Durchbrechen]

Originally Posted by 247h

Returning to Paolo's problem:
I don't normally use Filezilla but I made a point of using it to connect to an account on my Linux server, using the server's IP address as 'Host', with 'Username' being the account name and 'Password' being the account's regular password along with 'Port' being set as '21' — I connected as expected ...

Paolo, what you haven't stated anywhere is what hostname you used? You gave your WAN and LAN addresses and NEITHER are required for an FTP connection using Filezilla, or I have misunderstood your explanation?

Don't tell us in full the hostname or IP you used, or the accountname or password, not here in public — just please confirm that you are doing as I described in my use of Filezilla, or otherwise perhaps?

Thanks Gadge.
My website hosting is www.durchbrechen.com
My configuration is
Host: ftp.durchbrechen.com Port 21
with usual Username and password

I connect to the server, but eukhost (Durchbrechen) refuses to show me their dirs.

Now I've tried with the automatic IP assignement but nothing change.
Opening router's NAT ports 20/21 is unuseful.

I cannot connect and I created a new dir with this online service:
http://www.net2ftp.com
But is incredibly slow with eukhost !

cheers
Paolo

[Durchbrechen]

NOTICE that with http://www.net2ftp.com I see I can creat e new dir viewing it with Cpanel, but even with that I cannot see my dirs.

A doubt: With my other hosting services I access to all my dirs using FTP. Maybe that with eukhost you can only see the ftp dir ??
As soon as I can I'll try using the other pc with linux.

[DPS Computing]

Originally Posted by 247h

OK David — it just seemed from "...I don't have the time or patience to complete it" that you had given up very quickly whereas now it seems you spent lots of time and so far achieved no success! Bad luck!

Maybe this info is significant: "...I insisted my ISP took the router back and gave me my normal cable modem back"? What router was it and how many others have you tried? Perhaps it was just a crap unit or, as a freebie, not having a lot of features or user-friendliness? It may be that our experiences (those expressed in this thread) are incomparable because we're not on cable and we use or have experience of completely different devices — too many unidentified variables here to comment any further ...

Oh no, on the contrary like I have said I spent a lot of time on it. But you do have a point with the fact that it could have been a rubbish router - I never even thought of that!

I had the router about 1 and half years ago and it was the standard router that NTL (now Virgin Media) used to hand out free to its customers. Getting it to even to the stage where I could get on the Internet on one computer was a challenge - never mind the others on the network and sorting out all the port forwarding. Not sure what model number it was - I will have a search for it and see if I can find out as that may help you tell me whether it was any good or not. How much can you get a good router for these days? - and do I have to use a Virgin Media supplied modem because I am with them - I know with AOL you have to use their hardware?

[Durchbrechen]

UPDATE: I've successfully installed the remote webdisk on my pc. They advised me to open some ports in my firewall. I did it and I can use webdisk without problems. Instead FTP remains impossible.....

[DPS Computing]

Webdisk is quite useful and the easiest to use if you can get it working. Frontpage extensions being the second easiest. File manager the third and FTP the fourth. FTP is preferable in most cases but webdisk now has a chance to prove itself.

[Durchbrechen]

Yes David, Webdisk is useful to upload and download files, but you cannot perform many other actions. I really would like to use ftp. Cpanel file management is nice but it has only one very bothersome feature. For instance, you create a new dir, or delete it, and the panel does not update itself, so for a lot of time the new dir doesn't appear. The reload button is utterly unuseful. Is there a way to avoid this cache-system and let the panel to get updated data from your directories ?

cheers
Paolo

[DPS Computing]

No, it seems to be a fault of the control panel. It does this to me as well and doesn't update itself straight away - I even came onto the forum to enquire why certain features of teh control panel wern't working (such as creating a new file) and right in front of my eyes as I was typing it appeared after a refresh. There just seems to be some major lag on it but I am not sure why.

[gordo]

my ftp problems do cross what our friend here is experiencing. when I did mange to get it to work I couldn't see the content of the public html area.

i upload a chat programe last using webdisk found it ok except for changing folder/file permissions.

there seems to be a problem somewhere, I can ftp other website hostings which on another host, so the problem isn't with my settings etc