My website is suddenly unavailable

[PC Bytes]

Hi

My Joomla installation on http://www.thereviewsite.net has suddenly stopped working. The homepage says page not found. If I try to log into the joomla backend I get the following error:

Warning: require_once() [function.require-once]: open_basedir restriction in effect. File(/includes/version.php) is not within the allowed path(s): (/home/review/:/usr/lib/php:/usr/local/lib/php:/tmp) in /home/review/public_html/includes/joomla.php on line 71

Warning: require_once(/includes/version.php) [function.require-once]: failed to open stream: Operation not permitted in /home/review/public_html/includes/joomla.php on line 71

Fatal error: require_once() [function.require]: Failed opening required '/includes/version.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/review/public_html/includes/joomla.php on line 71

As this was working 10 minutes ago can anybody tell me if anything has changed on the server to cause this. My main domain for my hosting account is http://www.pc-bytes.co.uk

I have another joomla installation on http://www.callcentrehell.net which is still working fine.

Many thanks for your assistance.

Lee Meere

[eUKhost.com]

your website hosting is getting redirected to /installation/index.php and there's no such folder in your account. please check if you deleted that directory or something else.

[DPS Computing]

I suggest that as only one of your installations is broken that it is not a server wide change that has caused your problem.

Have you opened a ticket with support@eukhost.com or tried to start a LiveChat to see if support can identify your problem? It sounds like it is related specifically to the "thereviewsite.net" and not a server wide problem.

I have checked my own Joomla installation and that is still working correctly.

Open a ticket with support if you haven't already. Hope that you manage to get things sorted soon! .