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Old 17-01-2008, 09:11
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Default New Domain

I have registered a new domain to be added to my existing account, however i have not received the welcome email and doing a WHOIS search says that the domain is still being registered, how long is this process likely to take?

Any help will be appreciated
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Old 17-01-2008, 10:21
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Well, domains can take up to 72 hours to propogate on the net but it's usually much, much quicker than that.

When you purchased the domain I'm pretty sure you should have ( usually instantly ) got an email confirming the purchase and registration of the domain.

I'd suggest opening a support ticket up and getting in touch with EUK regards this issue.

You can open a support ticket from here:-

http://support.eukhost.com/
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Old 17-01-2008, 11:38
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Originally Posted by uks58516 View Post
I have registered a new domain to be added to my existing account, however i have not received the welcome email and doing a WHOIS search says that the domain is still being registered, how long is this process likely to take?

Any help will be appreciated
I am not able to find your domain name from your email address. Please let me know the domain name in question and I will get it sorted for you.
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Old 17-01-2008, 11:52
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Originally Posted by eUKhost.com View Post
I am not able to find your domain name from your email address. Please let me know the domain name in question and I will get it sorted for you.
The domain is i-webhell.co.uk
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Old 17-01-2008, 12:50
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The domain is i-webhell.co.uk
Hello Ben,

I can see that your domain name was registered yesterday and it is pointed to Somerset which is hosting your copper plan. You can add your domain as an addon domain or parked domain depending on your requirement. let me know if you need any further assistance.
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Old 17-01-2008, 13:54
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You can add your domain as an addon domain
How would i go about doing this?
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Old 17-01-2008, 14:09
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How would i go about doing this?
Please login in your cpanel control panel from http://91.186.0.7/cpanel/ and locate the icon which says "Addon Domains" or you can simply click on following URL :-

http://91.186.0.7:2082/frontend/x3/addon/index.html

You can go through the Video Tutorials from http://www.eukhost.com/web-hosting/cpanel.php and you will figure out how to add addon domains and parked domains.
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