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14-11-2007, 12:38
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Senior Member
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Thanks for your assistance so far! It's odd that you got all the emails though, since I mis-typed the first one and got a (legitimate and understandable) mail delivery failure (no such user).
Eukhost - Should I create a ticket for this?
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14-11-2007, 13:21
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Chief Marketing Officer
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Join Date: Sep 2005
Posts: 4,409
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Quote:
Originally Posted by Nige
Thanks for your assistance so far! It's odd that you got all the emails though, since I mis-typed the first one and got a (legitimate and understandable) mail delivery failure (no such user).
Eukhost - Should I create a ticket for this?
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Alex is working on it. I'll let you know once he has done necessary changes in SPF records for your domain.
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14-11-2007, 15:03
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Chief Marketing Officer
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Viking problem has been solved now. We have changed mail server IP to fix this problem.
Emails to Yahoo and BT are getting delivered immediately.
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14-11-2007, 19:40
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Excellent!
Thanks very much for everyone's help!

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14-11-2007, 20:25
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Chief Marketing Officer
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Join Date: Sep 2005
Posts: 4,409
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Quote:
Originally Posted by Nige
Excellent!
Thanks very much for everyone's help!

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you are welcome
Credit goes to Alex 
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15-11-2007, 12:36
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Location: Manchester, United Kingdom
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Glad that you got your problem sorted Nige  . Good to see everything working again.
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David Smith
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15-11-2007, 14:28
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Fingers crossed!

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15-11-2007, 16:17
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Quote:
Originally Posted by Nige
Fingers crossed!

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Well you know you can come back here if you need more help  . I'll keep my fingers crossed for you too  .
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15-11-2007, 16:30
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Premium Member
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Join Date: Jan 2007
Posts: 209
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I am still seeing 91.186.0.3 as originating server of his mail instead of 91.86.0.60. Maybe DNS cache? Can't be for so long. Something is still wrong either in DNS records or in hostname settings.
Code:
Server: win11.eukdns.com
Address: 91.186.0.10
xxxxxxxxxprise.co.uk MX preference = 10, mail exchanger = mail.xxxxprise.co.uk
xxxxxxxxxprise.co.uk nameserver = win11.eukdns.com
xxxxxxxxxprise.co.uk nameserver = win12.eukdns.com
xxxxxxxxxprise.co.uk
primary name server = win11.eukdns.com
responsible mail addr = xxxxx.btinternet.com
serial = 1193315644
refresh = 10800 (3 hours)
retry = 3600 (1 hour)
expire = 604800 (7 days)
default TTL = 10800 (3 hours)
xxxxxxprise.co.uk internet address = 91.186.0.10
mail.xxxxxxxprise.co.uk internet address = 91.186.0.3
win12.eukdns.com internet address = 91.186.0.131
Code:
Pinging viking.eukhost.com [91.186.0.60] with 32 bytes of data:
Reply from 91.186.0.60: bytes=32 time=349ms TTL=48
Mail Header:
Code:
Received: from viking.eukhost.com ([91.186.0.3]) by bay0-mc11-f13.bay0.hotmail.com with Microsoft SMTPSVC(6.0.3790.2668);
connect to mail.xxxxxprise.co.uk
Code:
220-viking.eukhost.com ESMTP Exim 4.68 #1 Thu, 15 Nov 2007 17:20:24 +0000
220-We do not authorize the use of this system to transport unsolicited,
220 and/or bulk e-mail.
helo
250 viking.eukhost.com Hello [122.xxx.xxx.xxx]
SPF Status:
Code:
Checking xxxxxxxxprise.co.uk
Input accepted, querying now...
SPF records are published in DNS as TXT records. No TXT records found for your domain.
SPF records should also be published in DNS as type SPF records. This is new and most implementations do not support it yet.
No type SPF records found.
Eukhost, Have you configured Port forwarding both ways for Port 25 for the mail server?
Regds
IJ
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16-11-2007, 07:16
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Quality Assurance
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Join Date: Sep 2007
Posts: 581
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The IP needs to be edited from the Plesk Control panel in the DNS Zones area. Since this has not happened, you are still able to get the 91.186.0.3. Viking's IP was set to 91.186.0.60 on a temporary basis just to get the mails working for external mail providers.
We have now switched back to 91.186.0.3 as mails are being routed to the external providers like GMAIL, hotmail et al. Things would be crystal clear in the coming few hours.
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Nick
Quality Assurance & Analysis
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16-11-2007, 07:18
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Quality Assurance
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Join Date: Sep 2007
Posts: 581
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Please do not make any changes in your Plesk Panel as well  Let the current configurations be. Give it another 6 hours . . .everything will be clear. Hopefully mails wont have a problem.
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16-11-2007, 12:22
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Posts: 367
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I am getting Outlook errors on all my configured email addresses at the moment.
Should I wait a bit longer re: the 6 hours mentioned or change the Outlook settings for all my email addresses as I had to in my previous thread for the www.rsresourcing.co.uk one ( the URGENT one )??.
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16-11-2007, 13:32
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Premium Member
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Posts: 209
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Quote:
Originally Posted by RSVEcosse
I am getting Outlook errors on all my configured email addresses at the moment.
Should I wait a bit longer re: the 6 hours mentioned or change the Outlook settings for all my email addresses as I had to in my previous thread for the www.rsresourcing.co.uk one ( the URGENT one )??.
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What errors to be precise?
Regds
IJ
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16-11-2007, 13:34
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Senior Member
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Join Date: Mar 2007
Posts: 367
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I had hassle with another email address yesterday, but these were all working fine at that point.
Now every one of them appears to have a problem.
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16-11-2007, 13:42
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Chief Marketing Officer
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Hello Gary,
Can you make same changes which were suggested yesterday ?
use your domain name only instead of mail. or www.
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16-11-2007, 13:44
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Senior Member
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Join Date: Mar 2007
Posts: 367
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In the Incoming Mail Server and Outgoing Mail Server fields within the Outlook settings?.
So rather than www.gwlogic.co.uk I should just put in gwlogic.co.uk without the www. ?.
Will try that and post back.
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16-11-2007, 13:47
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Join Date: Mar 2007
Posts: 367
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Nope, no luck still failing.
Tried :-
gwlogic.co.uk
and
www.gwlogic.co.uk
No success.
Kayakclub one and wedding one are the same when I tried changing the settings also.
Also, just tried the rsresourcing one that was fixed yesterday and now its also showing errors.
Its like the whole lot have gone down!!! Now I'm getting really worried!!!.
*EDIT* I've also just created a new email address in cPanel on the gwlogic.co.uk domain and entered the settings for that in Outlook. Still not working either. Should I be raising a support ticket for this guys?.
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Last edited by RSVEcosse; 16-11-2007 at 14:10.
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16-11-2007, 14:12
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Premium Member
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Join Date: Jan 2007
Posts: 209
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For urgency sake, use mail.yourdomain.tld, it will work as it is pointing to correct server. or use IP 91.186.0.3 but note that you may need to change when things stabilise.
Regds
IJ
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16-11-2007, 14:28
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Premium Member
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Join Date: Jan 2007
Posts: 209
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Quote:
Originally Posted by RSVEcosse
Nope, no luck still failing.
Tried :-
gwlogic.co.uk
and
www.gwlogic.co.uk
No success.
Kayakclub one and wedding one are the same when I tried changing the settings also.
Also, just tried the rsresourcing one that was fixed yesterday and now its also showing errors.
Its like the whole lot have gone down!!! Now I'm getting really worried!!!.
*EDIT* I've also just created a new email address in cPanel on the gwlogic.co.uk domain and entered the settings for that in Outlook. Still not working either. Should I be raising a support ticket for this guys?.
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Nothing to worry, they just forgot to set the POP subdomain in DNS records, probably what you are using an incoming server.
regfs
ij
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16-11-2007, 14:31
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Senior Member
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Join Date: Mar 2007
Posts: 367
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Quote:
Originally Posted by swexpert
Nothing to worry, they just forgot to set the POP subdomain in DNS records, probably what you are using an incoming server.
regfs
ij
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Not sure I understand?.
I tried using the .tld and the IP addy and again, that doesnt work either. 
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