Slow email? - Page 7 - UK Web Hosting | Dedicated Server Windows and Linux VPS Forum

**swexpert** · #**121** (**permalink**) 18-11-2007, 22:25

Nigel, Don't do anything. Your DNS is somewhere else, as just mentioned in the post by Mark, so let eukhost do everything for you.

**swexpert** · #**122** (**permalink**) 18-11-2007, 22:28

A quick note. A minor confusion. SORRY! I mixed Rsvecosse's domains with those of Nigel's. I checked RSVEcosse's domain and not Nige's! RSVEcosse's domain does not have an SPF record a few minutes ago.

Regds
IJ

**247h** · #**123** (**permalink**) 18-11-2007, 22:31

Quote:

Originally Posted by eUKhost.com

We have added following code in zone templates which you can find in "Edit Zone Templates" in your WHM :-

%domain%. IN TXT "v=spf1 a mx ip4:%ip% ~all"

I've already tried to reply to this once but deleted it as I tried to display the contents of DNS records for viking.eukhost.com and liverpool.eukhost.com in a table format and it failed! It seems you don't allow tables in either BBCode or HTML

Anyway, the SPF syntax you quoted Mark does not apply to either of those servers — for starters they include 'ptr' and two IP addresses per record, neither of which are the master IP of the respective server (as in my earlier example) ...

Now IJ has come up with a different perspective!

**swexpert** · #**124** (**permalink**) 18-11-2007, 23:00

Quote:

Now IJ has come up with a different perspective!

?? you mean status 451 or non-existent SPF records?

Regds
IJ

**247h** · #**125** (**permalink**) 18-11-2007, 23:15

Principally, missing or incorrect SPF records!

You have an advantage over me in that I don't know any of Nige's domains — I presume you do because he sent you emails? Anyway, though I'm no expert in these matters, I'm comparing my own dedicated server DNS records with those of eUKhost's Viking and Liverpool and, in my case, the SPF records of server itself and now all accounts use the same master IP of the server, whereas Viking and Liverpool do not follow this format.

Whether this is good or bad I'm open to suggestion — all I'm saying is that most recently since aligning these records I have not had any mail held in queue due to deferrals by Yahoo (but it's probably too early to tell).

So yes, RSVEcosse has no SPF records for a couple of his domains I checked and he's on Viking, so I'm left wondering whether the changes that Mark claims to have made have yet to propagate?

Whether these factors will have positive influence on Yahoo servers remains to be seen — you suggest not, likewise eUKhost — is that correct? Whether you confirm or deny I'm going to continue with my current test ...

**swexpert** · #**126** (**permalink**) 19-11-2007, 05:38

Quote:

Originally Posted by 247h

Principally, missing or incorrect SPF records!

Whether this is good or bad I'm open to suggestion — all I'm saying is that most recently since aligning these records I have not had any mail held in queue due to deferrals by Yahoo (but it's probably too early to tell).

I'm going to continue with my current test ...

This will be a never ending process. With Yahoo today, Hotmail tommorrow and maybe AOL day after!

Quote:

Whether these factors will have positive influence on Yahoo servers remains to be seen — you suggest not, likewise eUKhost — is that correct? Whether you confirm or deny

I didn't say it won't work. In fact I believe, Sooner or later, it will be required and will have a positive effect.

Quote:

You have an advantage over me in that I don't know any of Nige's domains — I presume you do because he sent you emails? Anyway, though I'm no expert in these matters, I'm comparing my own dedicated server DNS records with those of eUKhost's Viking and Liverpool and, in my case, the SPF records of server itself and now all accounts use the same master IP of the server, whereas Viking and Liverpool do not follow this format.

I know only two of his domains.

adding RsvEcosse's domains to these, I can visualize the general state of the server.

The "master IP" you're referring to must be the A record of the domain. It does not matter, you're on Linux, they're on windows. Their webserver box is different from the mailserver. So when they add "A MX" it covers the A record and MX record, which is sufficient for the SPF fulfillment. When you add an IP specifically, it is to indicate an additional IP which is allowed to send mail for the domain, such as your home/office PC.

Even in your domains, if the mailserver and webserver are on the same box, you do not need IP4

xx.xxx.xxx.xxx parameter.

Quote:

So yes, RSVEcosse has no SPF records for a couple of his domains I checked and he's on Viking, so I'm left wondering whether the changes that Mark claims to have made have yet to propagate?

Propagation does not matter when you read records from authoritative server. Basically you're enquiring the master dns for the domain about the records. Propagation is the same data should show on all servers worldwide.

I do believe that eukHost needs a dedicated team at the moment to look at and set SPF records for all of their servers. The issue is that sometimes individual domains have different DNS settings, so it is not possible to check individual domains, thousands in numbers. It is going to be a slow and time consuming process.

Hope that clarifies.

Regards
IJ

Rock · #**127** (**permalink**) 19-11-2007, 07:25

Apologies for the inconvenience & a bit of confusion here. Nigel's domain now has correct format of SPF records, you can check the same at : check SPF

The correct syntax for SPF on Plesk for normal accounts having same email server where they are hosted would be like :

"v=spf1 a mx ptr +all"
OR
<domain>. TXT "v=spf1 a mx ptr +all"

Whereas in case of Nigel, it'd be like :

"v=spf1 ip4:91.186.0.3 a mx ptr +all"
OR
"v=spf1 ip4:%ip% a mx ptr +all"
OR
<domain>. TXT "v=spf1 ip4:<ip> a mx ptr +all"
where %ip% & <ip> are the mail server's IP where the emails are working from.

**247h** · #**128** (**permalink**) 19-11-2007, 07:43

Very interesting! Please explain why Nige's website hosting is hosted on Liverpool 96.186.0.10 yet his SPF record is that of Viking 96.186.0.3 as follows:
v=spf1 ip4:91.186.0.3 a mx ptr +all

**eUK-Martin** · #**129** (**permalink**) 19-11-2007, 08:19

Quote:

Originally Posted by 247h

Very interesting! Please explain why Nige's website hosting is hosted on Liverpool 96.186.0.10 yet his SPF record is that of Viking 96.186.0.3 as follows:
v=spf1 ip4:91.186.0.3 a mx ptr +all

Nigel has been offered a FREE mail hosting on a Linux server, with a request.

**Nige** · #**130** (**permalink**) 19-11-2007, 08:55

I am aware of the mail and web being on different servers - I had a lot of trouble with mail on liverpool's predecessor, so eukhost kindly switched my mail server to viking - which solved all those problems!
Will wait until this evening/tomorrow and then test again to BT Yahoo addresses.

Thanks to everyone who's helping on this!

**eUKhost.com** · #**131** (**permalink**) 19-11-2007, 11:48

SPF records have been set for Gary's all domains. took long time for me to edit zone of all domains but it has been done now.

**RSVEcosse** · #**132** (**permalink**) 19-11-2007, 13:40

Quote:

Originally Posted by eUKhost.com

SPF records have been set for Gary's all domains. took long time for me to edit zone of all domains but it has been done now.

My domains?. Sorry wasn't paying attention there!!!

Cheers.

**swexpert** · #**133** (**permalink**) 19-11-2007, 15:44

Dear Mark, Great show! All is done now. A lot of hard work in 24 hours. But just curious, has it been done for all customers on Viking or just these two?

**swexpert** · #**134** (**permalink**) 19-11-2007, 15:48

Well well, indagatio still does not have an SPF

Regds
IJ

**eUKhost.com** · #**135** (**permalink**) 19-11-2007, 16:02

Quote:

Originally Posted by swexpert

Dear Mark, Great show! All is done now. A lot of hard work in 24 hours. But just curious, has it been done for all customers on Viking or just these two?

by default all domains on viking should have spf records but I am not sure why few domains are missing SPF records. previously we had injected spf records in zone files of all domains but now we will need to use a script to compare which domains have spf records and which don't. we will inject spf records in zone files of those who don't have spf records right now.

**swexpert** · #**136** (**permalink**) 19-11-2007, 16:19

?? Why is gwlogic pointing to 0.3 now? Has the webserver been moved to Viking?
I am laughing in pain now.

None of my business to poke in, just curious.

Regds
IJ

**RSVEcosse** · #**137** (**permalink**) 19-11-2007, 16:29

I'll be honest guys, I havent really got much of a clue what you are talking about regarding these SPF files!!!.

And I really should remove the old Joomla experiment I have on the gwlogic.com domain, it was an experiment with Joomla that I gave up with and it looks a bit unprofessional to have it sat there for all to view!!!!.

Anyway, back to the topic in hand.

Do these SPF files being added have anything to do with the solution to getting Yahoo emails working again?.

The customer I mentioned earlier, a laptop of their's with seriously important emails on it suffered a hard drive failure a few days ago. Between now and it being returned after repair when I can access the old, faulty drive and recover the data, they were going to use a backup archive of emails to catch up on the work that was on the laptop. They had been archiving it to an online email account set up to be used specifically as that, an archive/backup.

Guess who they set up the email account with to use as an archive???.

Yahoo!!!!

So now they are behind with about a weeks emails and work since the last batch sent for archive is floating around out there in cyberspace, having never arrived.

I had to pull out all the politeness I could muster this morning with them on the phone!!!.

I just dont know what to do about this Yahoo problem, nor what to say to the customer either.

**Nige** · #**138** (**permalink**) 19-11-2007, 18:23

OH BEEJEEZUZ!

Please, please please stop tinkering with my domains - I wish I'd never even mentioned this problem with Yahoo now - beacuse, guess what, I'm now receiving no email to my domain!!
I'm actually reaching the end of my tether - I am so sick of this *messing around - Just as something's working, it breaks again. I've really, really, really had ENOUGH!! - I know you mean well eukhost, but you clearly don't have the technical skills available to you to run your mail servers either - whatever you did to "fix" the Yahoo problem had broken the mail receipt by my own domain.
WHAT IS THE POINT of paying for something that is far, far, far, less reliable than free email from gmail, or free webspace from any of a dozen companies out there?
SICK OF IT!

Moderator node: We understand your frustration, but please refrain from using abusive language. Innapropate content removed.

**Nige** · #**139** (**permalink**) 19-11-2007, 18:33

No, you DO NOT understand my frustration.
Wish you were half as efficient at configuring your services as you are at removing self-censored swear words!

**WelshTom** · #**140** (**permalink**) 19-11-2007, 18:40

Quote:

Originally Posted by Nige

No, you DO NOT understand my frustration.
Wish you were half as efficient at configuring your services as you are at removing self-censored swear words!

Some of the content in there was not censored, but could still be seen as offensive by some of our younger members.

I do understand your frustration, I've been through enough hosting companies in my life time to get countless problems - and they eventually drive you crazy!