Some sent emails bouncing - AOL and Optonline

[crcr]

I am on a shared hosting account on typhoon.eukhost.com.

I am using typhoon.eukhost.com as my STMP server for outgoing emails.

I have had some problems with emails being rejected by some servers.

AOL is rejecting my emails. EUKhost has requested of AOL that 78.129.128.20 is removed from their block list. It was blocked due to numerous complaints of spam originating from 78.129.128.20.

optonline.net is rejecting my emails. They use three blacklists but 78.129.128.20 is not on any of the three. The two remaining reasons that optonline.net is rejecting my emails are:
the domain you are email from is blocked
or your email is being relayed from another server.

I believe that me emailing through typhoon.eukhost.com qualifies as my email being relayed from another server (eukhost is not my ISP). Any ideas what I can to to resolve this issue? I really need to be able to email to someone at optonline.net.

Chris

[flesso]

As mentioned in a previous thread, this server currently contains 'bad acccounts'. These are probably the accounts responsible for getting the IP black listed.

These bad accounts will be weeded out in the next few days, and then steps will be taken to ensure that the IP is removed from the black lists.

[Jack]

Originally Posted by crcr

I am on a shared hosting account on typhoon.eukhost.com.

I am using typhoon.eukhost.com as my STMP server for outgoing emails.

I have had some problems with emails being rejected by some servers.

AOL is rejecting my emails. EUKhost has requested of AOL that 78.129.128.20 is removed from their block list. It was blocked due to numerous complaints of spam originating from 78.129.128.20.

optonline.net is rejecting my emails. They use three blacklists but 78.129.128.20 is not on any of the three. The two remaining reasons that optonline.net is rejecting my emails are:
the domain you are email from is blocked
or your email is being relayed from another server.

I believe that me emailing through typhoon.eukhost.com qualifies as my email being relayed from another server (eukhost is not my ISP). Any ideas what I can to to resolve this issue? I really need to be able to email to someone at optonline.net.

Chris

AOL includes the error codes that specifies why emails are bounced. You can have a look at specified error codes on their postmaster website.

Once you know why the emails are bounced , you will get a better idea of what you need to remove the error code. Again if the issue is not solved you can open a ticket at http://support.eukhost.com.