Website down & no emails

[r3gsm]

I have problems with my www.r3gsm.com website in that it is down!!

The other sites I have are running ok such as www.fone-xs.com

I rely on the r3 for customer support and would be greatful if someonw could advise what the problem is

Regards

Daz

[WelshTom]

Hello.

Please open a support ticket regarding this issue. They will get it sorted for you in no time

Thanks,
Thomas.

[eUK-Nick]

Hello Darren,

We are on top of this. Should be fine in a few minutes.

[imakeart]

all of my sites went down



Amanda

[r3gsm]

Hi Nick,

Most geatful for prompt reply and support (as ever)

Regards

Daz

[eUK-Nick]

Hi Darren,

r3gsm.com is now functioning. Sent in an email with the new login details as well.

[r3gsm]

Just checked and my site is still not up at my end mate!!

And still unable to send or receive emails....

Failed to connect to outgoing server
-ERR Invalid Command

Regards

Daz

[eUK-Nick]

Hello Darren,

Please try using mail.r3gsm.com instead of the IP. That should work for you. Just out of curiosity, did you ipconfig /flushdns . . .?

[eUK-Nick]

Originally Posted by r3gsm

Just checked and my site is still not up at my end mate!!

And still unable to send or receive emails....

Failed to connect to outgoing server
-ERR Invalid Command

Regards

Daz

The site loads like a charm here . . . Can see the very bold logo in bright colours for r3gsm. . . R3GSM - Technology & Communication.

Once again, did you try ipconfig /flushdns in your command prompt? Might help.

[r3gsm]

Did the ipconfig /flushdns in command prompt and all is well!!

Thanks again for speedy service guys

Regards

Daz