BT SMTP rejected by EUKHOST for local mail accounts

[rvbeck]

Hi,

We are sending our email using a btopenworld mailer and when sending to internal addresses (to mail accounts on our domain) the mails are rejected by eukhost. We are using authenticated login to the BT smtp mailer, but this shouldn't have anything to do with it. The problem is between the bt mailer and the eukhost incoming server. Previously we did not have this problem,but can't be sure when it started (last few week ?) .Other mail to/from 3rd parties (not in our domain) appear to be working fine.



I am still waiting for the tech people to sort this out, but I am not sure they understand what is going on. ticket LOP-34097-103

please could somebody look into this.

richard beck
fowlertools.co.uk

in the return mail subject we get
=======
Returned mail: This mail server requires authentication before sending mail from a locally hosted domain. Please reconfigure your mail client to authenticate before sending mail. (from mail.fowlertools.co.uk)
========

with the full header (details of email accounts removed)

[headers removed]

[Rock]

Hi Richard,

This problem was sorted out in the ticket open with us. Please let us know if you need any further assistance..

[rvbeck]

Hi,
yes, it seems to be working ok now

thanks

Richard

[Rock]

Originally Posted by rvbeck

Hi,
yes, it seems to be working ok now

thanks

Richard

You're welcome.. I'm removing the email headers from your old post for security/privacy reasons..